4/10 Poor
Dianna
23 Dec 2024
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I go to this property usually once a month or every other month. Ive left 5 star reviews every time. This time however was different in the morning before checkout. I recieved a pounding on my door that said houskeeping, despite the do not disturb sign on the door. I yelled out that i still had 30 min before checkout. Several minutes later i get another pounding on the door. I again yell out I am getting ready to leave. Staff yelled they "needed to talk to me". I yelled i was not dressed yet. Again pounding on the door and staff states, "I need to come to the door". I open the door with a towel wrapped around me, for staff to question me about why a corner of a white towel was seen under the door. I stated that I was blocking the light from the hall. Staff proceeds to ask if I was smoking in the room I stated, no. Does it smell like ive been smoking? Staff put her head in the open door, while i am naked, says no and walks down the hall.
Dianna
Stayed 1 night in Dec 2024