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The Sebel Auckland Viaduct Harbour

4.0 star property
Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Sebel Auckland Viaduct Harbour

View from room
Property entrance
View from room
Exterior detail
Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Washer
  • Kitchen
  • Air conditioning
The price is HK$868
HK$998 total
includes taxes & fees
25 Dec - 26 Dec

Room options

View all photos for Deluxe Suite, 1 Bedroom, View (Marina)

In-room dining

Deluxe Suite, 1 Bedroom, View (Marina)

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Bathrobes
Hairdryer
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Marina View

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom, Marina View

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Washer/dryer
Separate bedroom
Bathrobes
  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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HK$1,094 total
includes taxes & fees
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About the area

Map
85-89 Custom St West, Auckland, 1001

What's nearby

  • Princes Wharf - 3 min walk
  • Auckland Ferry Terminal - 5 min walk
  • Sky Tower - 8 min walk
  • SkyCity Casino - 8 min walk
  • University of Auckland - 10 min walk

Getting around

  • Auckland Britomart Station - 6 min walk
  • Halsey Street Tram Stop - 9 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬3 min walk
  • ‪Monsoon Poon - ‬1 min walk
  • ‪Ronnie's Cafe & Bakery - ‬3 min walk
  • ‪Andrew Andrew - ‬3 min walk
  • ‪Sushi Train - ‬1 min walk

About this property

The Sebel Auckland Viaduct Harbour

Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a fridge, a stovetop and a microwave. Conveniences include a washer/dryer and a coffee/tea maker, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Housekeeping is available on request.
The Sebel Auckland Viaduct Harbour offers 116 air-conditioned accommodations with washers/dryers and minibars. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Free Wi-Fi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Secured covered self parking on site (NZD 40 per day)
  • Wheelchair-accessible parking available

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Water dispenser
  • Coffee/tea maker

Dining

  • Minibar

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 58.0 per night

Bathrooms

  • Shower
  • Dressing gowns
  • Towels provided
  • Slippers
  • Free toiletries
  • Hairdryer

Entertainment

  • LCD TV with satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers
  • In-room massages
  • Change of towels (on request)
  • Change of bedsheets (on request)

Location highlights

  • Near a train station
  • In the city centre

Things to do

  • Health club access nearby
  • Indoor pool access nearby
  • Fitness facilities nearby (discounted access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 116 rooms
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Bulk dispenser for toiletries

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 58.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 58.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sebel Auckland Viaduct Harbour Hotel
Sebel Viaduct Harbour Hotel
Sebel Auckland Viaduct Harbour
Sebel Viaduct Harbour
The Sebel Auckland Viaduct Harbour New Zealand
Auckland Sebel Suites
Sebel Hotel Auckland
Sebel Suites Auckland Hotel Auckland Central
Auckland Sebel Hotel
Sebel Auckland Viaduct Harbour Apartment
Sebel Viaduct Harbour Apartment
The Sebel Auckland Viaduct Harbour Auckland
The Sebel Auckland Viaduct Harbour Aparthotel
The Sebel Auckland Viaduct Harbour Aparthotel Auckland

Frequently asked questions

Is The Sebel Auckland Viaduct Harbour pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Sebel Auckland Viaduct Harbour?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at The Sebel Auckland Viaduct Harbour on 25 Dec 2024 start from HK$867.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Sebel Auckland Viaduct Harbour?

Self-parking is available for NZD 40 per day.

What time is check-in at The Sebel Auckland Viaduct Harbour?

Check-in begins at 2 PM.

What time is check-out at The Sebel Auckland Viaduct Harbour?

Checkout is at 11 AM.

Where is The Sebel Auckland Viaduct Harbour located?

Located in Auckland Central Business District, this eco-certified aparthotel is within a 10-minute walk of La Cigale Market at Britomart, Auckland Ferry Terminal and ANZ Viaduct Events Centre. University of Auckland and Auckland Town Hall are also within 1 mi (2 km). Halsey Street Tram Stop is 9 minutes by foot and Gaunt Street Tram Stop is 9 minutes.

The Sebel Auckland Viaduct Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 740 out of 1435 reviews" "
Rating 8 - Good. 464 out of 1435 reviews" "
Rating 6 - Okay. 152 out of 1435 reviews" "
Rating 4 - Poor. 49 out of 1435 reviews" "
Rating 2 - Terrible. 30 out of 1435 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Unsightly dirty grout in tiled floors. Mould in bathrooms. Broken dryer. Staff were mostly great.
Stayed 2 nights in Dec 2024

4/10 Poor

Catherine

Travelled with partner
Disliked: Property conditions & facilities
We booked a room with city views and ended up with a beautiful view of a multi-story carpark. The room was tired and had perforated blackout curtains. On the Saturday night it sounded like the nightclub across the road was in our room. The noise and vibration kept up us until early our of the morning. On the plus side, the next day the reception staff moved us to the other side of the hotel overlooking the marina and that was so much better. The staff were very understanding
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa, Auckland

Liked: Cleanliness, amenities, property conditions & facilities
We where just staying 1 night for a work do in the city, property and rooms where clean. Enjoyed our stay
Stayed 1 night in Nov 2024

6/10 Okay

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very noisy even though we were on the top floor.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Booked a city view room, but the view was restricted to a carpark…….?
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness
We were truly disappointed with our accommodation: it was nothing like the photos we saw when booking. We had booked and paid for two nights’ accommodation. Upon arrival there was an unpleasant pungent air freshener-type smell in reception. The corridor leading to our accommodation was depressing to say the least and when we opened the door to our accommodation we were dismayed. It was a shoebox; very low ceiling covered in water sprinkler heads and coiled lightbulbs. A strange sliding door arrangement to seal the bedroom from the minuscule living area. Gauche furniture and artwork. Also given its location, good luck trying to sleep because you are above party central venues in the Viaduct. We arrived late and so stayed that night but checked out the following morning to move to much more relaxing and luxurious accommodation for a similar price. The one positive thing I would say is that the manager was understanding of our position and agreed to refund the second night’s stay which we appreciate.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Langley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the harbour and downtown dining district.
Stayed 4 nights in Oct 2024

6/10 Okay

Ronald, Manly West

Travelled with family
Good location but tired
Stayed 1 night in Sep 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, amenities
We liked the atmosphere and up beat area, previous stays we have had amazing rooms, this one sadly not up there with our previous rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to Viaduct Harbour
Stayed 1 night in Aug 2024

4/10 Poor

Alisha

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great everything you needed. I would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Cat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was ok, no complaints just wished they had given us a upgrade as was anniversary
Stayed 1 night in Jul 2024

8/10 Good

Charles, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whilst most things were ok unfortunately the band playing downstairs in the bar was far too noisy and it went on far too long into the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jérome

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous harbour view with superb service, especially credit to the housekeeping staff.
Stayed 3 nights in Jul 2024

8/10 Good

Suzie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Right in the viaduct, so easy access to so many restaurants and entertainment. My only comment would be pay the extra and get on the Marina side of the building. We didn't and were also only on level 2, so the noise outside was loud and went for a very long time as it is a party area.
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and responsive. The facilities in the room were a bit old and worn out. Location is very convenient and has easy access to public transportation and restaurants.
Stayed 10 nights in Jun 2024

4/10 Poor

Tejada

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This tired, scruffy, noisy, unfriendly and poorly fitted out hotel should not be allowed to charge even half the nightly rate it does. We were absolutely disgusted.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here - we had a 1 bedroom with awesome views of the Viaduct - short walk downstairs and you have everything the Viaduct has to offer restaurants and bars etc day n night Also walkable into Auckland city - highly recommend !!
Stayed 2 nights in Mar 2024

2/10 Terrible

Sun Joo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old condition and dirty.
Stayed 1 night in Jun 2024

4/10 Poor

Grace

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I didn’t like that the drying machine was not working. A gentleman from the reception did try to fix it but eventually it just stopped working.
Stayed 1 night in Jun 2024

8/10 Good

Terrence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Many dining options nearby
Stayed 4 nights in Jun 2024

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was lovely and the staff friendly. However if you want a quiet night's sleep you might choose a different hotel. The hotel is located in a busy area of restaurants which is handy. The issue is the pub underneath that has live music until 1 am in the morning that you can hear very clearly in the rooms. Staying over the weekend was not relaxing when you struggle to go to sleep listening to a rock band, especially when you have to get up early the next morning for an international flight.
Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and the view was lovely. The staff were friendly and it felt safe and welcoming. Unfortunately the bars below at the viaduct were so noisy it was impossible to sleep.
Stayed 1 night in May 2024