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Four Points by Sheraton Auckland

4.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Sky Tower

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton Auckland

Premium bedding, minibar, in-room safe, desk
City view
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is HK$843
HK$969 total
includes taxes & fees
24 Nov - 25 Nov
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Living area

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 968 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed - single
Separate bedroom
Premium bedding
  • 247 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)

Lake view

Studio, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, View

Lake view

Suite, 1 King Bed, Non Smoking, View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 539 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 387 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, View, Tower

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Bathrobes
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Premium bedding
Blackout curtains
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk
  • Sky Tower - 9 min walk
  • Auckland Domain - 14 min walk
  • Spark Arena - 5 min drive
  • Eden Park - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪Nando's Queen St - ‬3 min walk
  • ‪Q Theatre - ‬1 min walk
  • ‪Daldang - ‬2 min walk
  • ‪Metrolanes - ‬5 min walk
  • ‪The Counter Cafe - ‬3 min walk

About this property

Four Points by Sheraton Auckland

Upscale hotel near University of Auckland
Located close to Sky Tower and Auckland Domain, Four Points by Sheraton Auckland provides a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Queen's Head Bar & Eatery, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, a ballroom and tour/ticket information
  • Wedding services, a banquet hall and a water dispenser
  • Guest reviews speak highly of the helpful staff and location
Room features
All 255 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Free toiletries and hairdryers
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 35 per night; includes in/out privileges)
  • Secured covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 39 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Queen's Head Bar & Eatery
  • The Churchill

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2045 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.75 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 39 per person
  • Covered self-parking fee: NZD 35 per night (in/out privileges)
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Is Four Points by Sheraton Auckland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on 24 Nov 2024 start from HK$842.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points by Sheraton Auckland?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 60 per night.

What time is check-in at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Auckland?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Auckland located?

Located in Auckland Central Business District, this hotel is within a 10-minute walk of University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 1 mi (2 km). Auckland Britomart Station is 15 minutes by foot and Gaunt Street Tram Stop is 21 minutes.

Four Points by Sheraton Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 377 out of 648 reviews" "
Rating 8 - Good. 188 out of 648 reviews" "
Rating 6 - Okay. 51 out of 648 reviews" "
Rating 4 - Poor. 20 out of 648 reviews" "
Rating 2 - Terrible. 12 out of 648 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another flying visit to stay in Auckland. Great location, friendly staff, amazing roof top bar.
Stayed 1 night in Oct 2024

10/10 Excellent

Raewyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel every time I come to Auckland, which is quite often. I have a wonderful experience each time and cannot fault the hotel and it's staff.
Stayed 2 nights in Oct 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
If you get a room with a view, the view is great. Shower is awesome. Restaurant is excellent. The only negative worth commenting on is the taps! The provide a nice big sink in the bathroom but the tiniest little taps, so when you wash your hands you have to smoosh them up against the sink wall to get any water on your hands. Wish they would change that.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Juria

Stayed 4 nights in Aug 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities
Another great stay. Staff are welcoming and helpful. Roof top bar amazing. Easy walk everywhere.
Stayed 1 night in Sep 2024

8/10 Good

Dr Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where lovely
Stayed 1 night in Aug 2024

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Stayed 3 nights in Aug 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and was a beautiful room! Only fault was the fact that the tv wasn’t a smart tv. I assumed being that expensive they would have a better tv than the one that was in the room. Also, don’t understand why there is a $7 charge for room service? It’s unnecessary and would think that the hefty price of the hotel room would include in-room service
Stayed 1 night in Aug 2024

10/10 Excellent

GG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, love the city view!
Stayed 2 nights in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024

10/10 Excellent

Samuel, Lawson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Donna

Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan, La Place

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, nice location walking distance to the harbor.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Stayed 2 nights in Jul 2024

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to Aotea Centre and Town Hall. Staff were helpful and supportive and helped us navigate to venue. Highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Great rooftop bar
Stayed 1 night in Jul 2024

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found we got good value for money and he location was perfect for an event we were going to at the Auckland Town Hall. We were literally 40metres away.
Stayed 1 night in Jul 2024

10/10 Excellent

Raewyn

Stayed 1 night in Jul 2024

8/10 Good

Assad

Liked: Cleanliness, staff & service, amenities
Good access to the city, room smaller than what I got at Four Points Perth a few weeks ago for the same price. If you have a car then parking is $35 per day in a third party Wilson car park that some people won't feel safe at night so its best to spend the extra at Sky City as they give you an exit ticket for free parking whenever you need to leave your hotel room.
Stayed 2 nights in Jun 2024