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InterContinental Almaty, an IHG Hotel

5.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Almaty, an IHG Hotel

Exterior
2 bars/lounges, sports bar, lobby lounge
Exterior
Front of property
2 bars/lounges, sports bar, lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service
The price is HK$2,083
HK$2,333 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 344 sq ft
  • Sleeps 3
  • 1 Single Bed

View all photos for Comfort Suite, 1 Single Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Suite, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 603 sq ft
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 344 sq ft
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite, 1 Single Bed, Smoking (Pasha)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 Single Bed, Smoking (Pasha)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 2217 sq ft
  • Sleeps 4
  • 1 Single Bed

View all photos for Grand Suite, 1 Single Bed, Smoking

Room amenity

Grand Suite, 1 Single Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds, Accessible (High Floor, Lounge Access)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 2 Single Beds, Accessible (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 344 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed (High Floor, Lounge Access)

Room amenity

Classic Room, 1 King Bed (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Room amenity

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access)

Room amenity

Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
Rixos Almaty Hotel
Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (157)
The price is HK$2,329
HK$2,608 total
includes taxes & fees
6 Dec - 7 Dec
Rixos Almaty Hotel
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About the area

Map
181 Zheltoksan Street, Almaty, 50013

What's nearby

  • Republic Square - 8 min walk - 0.7 km
  • Dostyk Plaza - 17 min walk - 1.5 km
  • Almaty Central Stadium - 3 min drive - 2.1 km
  • Almaty Opera House - 3 min drive - 2.1 km
  • Zenkov Cathedral - 3 min drive - 3.0 km

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪Restopark - ‬10 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪La Coppola - ‬11 min walk
  • ‪Coffee Boom - ‬10 min walk
  • ‪Beefeater - ‬12 min walk

About this property

InterContinental Almaty, an IHG Hotel

Luxury family-friendly hotel near Almaty Opera House
Located close to Kazakhstan Independence Monument and National Museum of Kazakhstan, InterContinental Almaty, an IHG Hotel provides a terrace, a garden and a playground. Hit the slopes at this hotel, offering a ski shuttle, ski passes and ski equipment hire. Indulge in a massage, a manicure/pedicure and aromatherapy at the on-site spa. The on-site restaurant, Asian Cafe, offers breakfast, brunch, dinner and children's meals. Fitness classes are offered at the health club; other things to do include basketball. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts
  • Express check-out, a vending machine and barbecues
  • Guest reviews say good things about the overall condition
Room features
All 277 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • 26-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: KZT 14760 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Asian Cafe
  • Sunset Efes Beer Garden
  • Atrium Lounge & Bar
  • Tennis Bar / Restaurant

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski passes
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10840 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 16800 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 14760 per person
  • Airport shuttle fee: KZT 13440 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 16800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

InterContinental Almaty Hotel
InterContinental Almaty
InterContinental Almaty
InterContinental Almaty an IHG Hotel
"InterContinental Almaty an IHG Hotel"
InterContinental Almaty, an IHG Hotel Hotel
InterContinental Almaty, an IHG Hotel Almaty
InterContinental Almaty, an IHG Hotel Hotel Almaty

Frequently asked questions

Does InterContinental Almaty, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at InterContinental Almaty, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Almaty, an IHG Hotel on 1 Dec 2024 start from HK$2,083.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Almaty, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Almaty, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at InterContinental Almaty, an IHG Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Almaty, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Almaty, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 13440 per vehicle applies.

Where is InterContinental Almaty, an IHG Hotel located?

Located near the slopes, this Bostandyk District hotel is in the city centre, within a 10-minute walk of Kazakhstan Independence Monument and National Museum of Kazakhstan, and close to winter sports, such as skiing lessons. Dostyk Plaza and Almaty Opera House are also within 1 mi (2 km). Almaly is 26 minutes by foot.

InterContinental Almaty, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 92 reviews" "
Rating 8 - Good. 27 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Tania

Stayed 2 nights in Aug 2024

2/10 Terrible

Tania

Stayed 3 nights in Jun 2024

6/10 Okay

Carr

Stayed 5 nights in Mar 2024

10/10 Excellent

Jorge, Highlands Ranch

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2023

8/10 Good

Monica

Stayed 4 nights in Jun 2023

10/10 Excellent

Carter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023

8/10 Good

Roy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022

6/10 Okay

GUILLAUME, ALISO VIEJO

Travelled with partner
Liked: Property conditions & facilities
Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022

6/10 Okay

Roy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not helpful at all
Stayed 22 nights in Sep 2022

6/10 Okay

Simon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
太陈旧了
Stayed 3 nights in Aug 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Nov 2020

10/10 Excellent

Sergy, Moscow

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Not 5 stars.
The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming. I had a nice stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice property, superb food and service!
Stayed 5 nights in Dec 2019

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Stayed 1 night in Aug 2019

10/10 Excellent

Esmira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Beautiful view
Stayed 1 night in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in all aspects
This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Stayed 13 nights in Mar 2019