Albena Spa Hotel

"Nice, thanks"

"Nice rooms but pools were missing tiles. I had higher expectations of the restaurant for a five star hotel. Some of the local staff members were rude - especially this middle aged male server who almost yelled at me for wanting a drink. He messed up the drink anyway - ordered a Cabernet and he brought me white wine. The bellboy was very kind and helpful but the lady at the reception who checked us in was merely mean. Long wait times for everything. Tiny indoor pool."

"An excellent French club hotel. The staff is great. Thank you to everyone at Laguna Beach for a wonderful vacation!"

"Great variety of food, however, not the best quality. The toilets near the restaurant were smelling terribly - please keep those clean! Other than that, everything was great!"

"Food was OK. Rooms very outdated and horrible pets smell. Will never go there again "

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"There were problems from the beginning.Nobody to help with the luggage.Rude staff,especially the manager of the hotel.I made reservation for Amelia superior,which is four stars.The food in Amelia restaurant is one star.Awful.The room is good,spacious,but not verry clean.For all our stay they did not clean our shower cabin.I bought a bath cleaner and clean it myself.After we made a complaint,they moved our breakfast and dinner in four stars restaurant Flamingo grand.And suddenly after our...

"I wouldn't go back to this hotel, because it wasn't well maintained. None of the public areas looked clean, you could see cobwebs on the stairs as well as the inside the rooms. Staff at the reception desk had no knowledge whatsoever. The only positive things was the location. "