Suminoe 5 Stars Hotels

"We recently stayed at this hotel during our first trip to Japan, and it was an incredible experience! The staff was exceptionally welcoming and attentive, making us feel right at home. Highly recommend this hotel to anyone visiting Osaka!"

"Excellent"

"While Westin Osaka is clean and comfortable, however it lacks the ability to walk out and find dining or shopping options. Don’t get me wrong, the location is quite walkable to Osaka Station but in winter when we travelled walking too far wasn’t a great option. The other aspect which the hotel should seriously improve is its breakfast space. Both sitting and food buffet. For a large hotel the space is quite small and buffet space is cramped up. While the variety is great… it needs space. So does...

"Excellent. From the moment you enter to the tine you leave. This hotel is perfect. Takamaru (Guest Relations) & Ray (Duty Manager) were both extremely warm and hospitable. "

"Amazing! The pool and spa are amazing!!! Outstanding gym and areas to relax ….complete zen. Plus u can keep your bathing suit on as most other hotels require naked bathing! My daughter felt shy. Bar nice, entrance to hotel gorgeous! Modern and sleek! In love! Best lotions in spa area!"

"I will definitely recommend but not a Japanese experience. It feels like coming back into the US once you come into the hotel. "

"What a wonderful hotel! The thing that stands out here is the service from the hotel staff - from the lovely Uzbek man who checked us in through to the breakfast team in the restaurant. They are all amazing. Thank you! "

"Good communication (WhatsApp, speedy replies), excellent information about the local area provided, 5 minutes from the nearest station, lots of excellent dining and convenience store options nearby. "