Exemplary guest service characterises every 5-star hotel in Mengla. From the second you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. Also, hotels must feature top-rate amenities to be entitled to a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.