Kurokawa 4 Stars Hotels

"It provides a good Japanese hospitality as usual. The buffet breakfast and dinner are good (we shouldn't book them for both nights as we were just too full after the first night). The hotel could invest in renewing some of its facility but it was still a pleasant stay. My only complaint is that the breakfast finishes at 9am which is far too early for European guests."

"The staff was very friendly in a not intrusive way. We felt this comes from the heart. Wonderful (if you like Japanese) food. t was a wonderful stay and we would go there again. "

"Very special property that we loved. We stayed in January and esp loved the onsen and subfloor heating. Check in was easy enough because there was the option of online pre-registration. The road to the house was windy but not too bad - note that the GPS in the rental car may not show you the way. We used Google maps and got there without difficulty. We were thankful to have a 4WD and snow tires, because there was ice on parts of the road. Highly recommend the place!"

"The best onsen hotel that we ever stayed at! the room is huge and hospitality was outstanding! also, dinner was very delicious as well! highly recommend this onsen hotel "

"We are a party that booked 3 rooms at Kai Aso for 2 nights. Whilst the English speaking reception staff were always helpful, unfortunately one room, No 11, was totally inadequate & substandard. Room floor heating was not working both nights. Whilst the room temp showed 30C, it felt like 20 max 23C. It was very cold both nights, outside temp dropped to 0C both nights. For the first night the staff provided a heater and the second night another one was added. Third day morning, the heating for...

"The front desk , Mr. Hwan is so helpful & very effective. He makes our stay very comfortable. The breakfast & dinner are among the best we have experienced with all the Ryokens in Japan. "

"fantastic room and service. staff speaks basic english, but we made it work. they can improve on this aspect. "

"Just okay, just okay, just okay, just okay, just okay,"