Bankei 4 Stars Hotels

"It’s once in lifetime experience staying at this hotel, the garden view room is amazing, the onsen and the dinner buffet are also amazing."

"The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators...

"Excellent services and environment "

"Very classy, excellent service. Rooms facing south are too sunny so we were moved to a better room facing north. Onsen was awesome. "

"pretty good but the wagyu from the dinner was not good"

"Great location for access to ski resort. Comfortable. Needs some translated instructions for cooking items - some were available but we couldnt use oven. Facilities very good."

"Very nice space to spend your holidays. "

"The sun palace placed me a smoking room but accepted my non-smoking reservation. After making two complaints, before I was moved to a true non-smoking floor. "