浙江高尔夫酒店

“在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地 比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!”

“This hotel has very nice rooms. If just rating on the room it would get a 5 rating for sure. Also, it is right at a race track which was very cool. One issue is that the entrance is hard for taxi driver to find if they have never been there before. Also, the front desk don't seem equiped well for foreigners. The wifi intructions were not in any other language and there was no directions provided about how to get to the breakfast room (which this place was not easy to find at all). This……

“舒適”

“very good experience overall for me...”

“Dinner at 金沙廳 was so impressive”

“暖氣不熱，出風口的位置正好對著床頭，頭部吹了一小時的風就受不了關掉空調了。冰箱完全不冷，沒法存放冷藏食品，客房服務借紅酒杯跟開瓶器，等了半小時，慢也就算了，還分了兩次送，放了一台膠囊咖啡機，但是沒有膠囊⋯⋯⋯”

“國際五星品牌無可挑剔”