The property was a hidden gem. The staff, the service, the facilities, the food were excellent. We were upgraded as we realised on arrival that it would be difficult for us to sleep on futons. They were very accommodating to our needs. A little bit far from Hakone but worth the distance. Can’t recommend enough
SAMI
2024 年 4 月入住 2 晚
10/10 超赞
Beatriz
2024年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Beatriz
2024 年 3 月入住 2 晚
10/10 超赞
Yuan
与家人出行
2024年04月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional experience ! Very well kept Japanese traditional food service and building design. It’s a life time experience for us. Highly recommended and you will not disappointed!
Incredible experience as the hostess (Seito or Seiko) was very helpful and engaging. She used a translator which made everything English friendly. Dinner and breakfast were so delicious and fulfilling. The hostess even reserved the best hot spring with a view for me. One night was worth it!
Gilbert
2023 年 11 月入住 1 晚
10/10 超赞
Katie
与配偶出行
2023年11月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing food, staff, and experience!
Katie
2023 年 11 月入住 1 晚
10/10 超赞
Hiromi
与家人出行
2023年11月20日
お食事やサービスもとても良く、温泉も色々あり、とても充実した一泊の温泉旅行でした。
Hiromi
2023 年 11 月入住 1 晚
10/10 超赞
JunHong
2023年11月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and kind staffs
JunHong
2023 年 11 月入住 2 晚
10/10 超赞
Scott,Ormskirk
与配偶出行
2023年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had such a wonderful time, we stayed in the room with the corner garden and it was amazing, but the best bit is the staff, we where looked after so well, you get food delivered to your room every evening and breakfast and what a meal that is!
11 course evening meal and a breakfast spread that will out do any buffet all special delivered to you.
The onsen was wonder with lovely views very relaxing and clean.
Overall one of our favourite moments of the whole trip!
Scott
2023 年 10 月入住 2 晚
10/10 超赞
Christopher
2023年10月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Simply Wonderful!
What a magical experience! My wife and I had a quick stay and had a wonderful time. It was our second trip to a traditional Ryokan and this experience far surpassed our first. Given our non-existent Japanese skills the interaction took place with an electronic translator (and I used google translate) but it only increased the joy of the experience! The food was amazing and the onsens lovely and sparkling clean!
Christopher
2023 年 10 月入住 1 晚
10/10 超赞
Sungeun
2023年10月10日
Sungeun
2023 年 10 月入住 1 晚
10/10 超赞
Jenny
2023年09月30日
满意:清洁度、员工和服务、住宿条件和设施
Absolutely wonderful! Every detail perfect and service amazing. 5 stars
Jenny
2023 年 9 月入住 3 晚
10/10 超赞
Xiao-Yu,Palo alto
2023年09月28日
满意:清洁度、员工和服务、住宿条件和设施
Xiao-Yu
2023 年 9 月入住 1 晚
10/10 超赞
Nancy
与配偶出行
2023年09月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay at Fukiya was absolutely the highlight of our Japan trip. We were well taken care of by the staff from the moment our taxi arrived at the property. We spent one night in the Type S room. The private backyard was a special touch. We explored and enjoy all the baths. Our dinner and breakfast were sensational. We were also given very thoughtful gifts which we will treasure for a long time. We definitely recommend anyone who is looking for an authentic ryokan experience to stay at Fukiya!
Nancy
10/10 超赞
Jennifer
2023年08月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay!
Absolutely lovely stay. Very relaxing. Spectacular food. Staff incredibly helpful and kind, despite my terrible Japanese!