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"Very good service from the staff "

"Beautiful Ryokan with very friendly and helpful service. We had a room with both tatami and western beds (raised off the ground) which worked very well for the elders in our group that weren't used to sleeping on the ground. No shower/bath in the room as the expectation is to use the public baths (or private family baths which are first come first serve basis). Our group had no issues accessing the private family baths which we preferred. The family onsen was MUCH larger than expected. The dressing room was spacious as well. We enjoyed both in the evening and morning before checkout. The rooms themselves were very comfortable and spacious. Public baths were also clean and beautiful. The meals were also a great experience (both Dinner and Breakfast). They were able to accommodate our group of 9 into a large room and went above and beyond to communicate/explain all the dishes which were all beautifully and deliciously prepared. The view outside was amazing as the Ryokan sat on top of a hill looking down to the town. It's a bit of a walk down to the shopping area (bit over 15 mins) but this meant this location was very quiet and serene. We loved it and would recommend to anyone. "

"An excellent choice for relaxing."

"The hotel is a bit far from station if you are travelling with large luggage, but the good news are , arranging taxi to the hotel is pretty easy . Rooms are superb, have chosen a smaller room out of all the room option but it’s still way bigger than the one that I have last time in ito. Staff has get the whole room sprayed , so I am so pleased that the whole room is out of bug!"

"I liked that the location is away from the busy are, yet close enough. Good English support. We went up the hill and explored, which I would recomment if you want to get away from the crowd. Just a few good quality shops and art galleries, and restaurants up the hill."

"I will definitely come back! It was a perfect stay and gave my mom and me a wonderful memory. Thank you so much to the amazing staff!"

"I stayed for 2 nights and received impeccable service, I ate well, rested well and slept well. I choose the Japanese style room with a mountain view and had a relaxing time soaking at the onsen. They had 3 different area of public bath and I enjoyed the rooftop onsen the most, I even woke up at 6.30am to catch the sunrise with Mount Yufu. The lounge area is so aesthetically pleasing, really calms your soul and allows you to chill and unwind. I went for half board and food was excellent, presentation and taste was perfectly executed, I was so well taken care of by the host and I hope to come back again ^^ Japanese hospitality at its best, will totally recommend Ryokan Hachisunoito! "

"Wonderful experience for our family trip. Staff are kind , considering, and organizing. The place itself is very clean, authentic, and unique in terms of architecture of the building and facilities. I would love to revisit it. "

"Room was comfortable. The in-room onsen was amazing."