Stayed here about 2 weeks ago for 1 night. I got 2 rooms. Bathrooms were clean & spacious. AC worked great. Both rooms were clean. I definitely wouldn’t stay for longer than 1 night. Neighborhood seemed kind sketchy but did not see any homeless people like the other reviews mentioned. Hometown suites is actually behind another motel but you check in at the front motel. Both are under same management. That wasn’t advertised in the listing but it was fine. We were allowed early check in and the fee was waived due to being in town for a funeral. Early check in fee is $30 per room. Front staff was very nice.
Pahola
2024 年 10 月入住 1 晚
8/10 还可以
Melissa
2024年10月17日
满意:清洁度、员工和服务、住宿条件和设施
Not bad for the price. But be prepared for the $150 deposit on top of the room cost
Melissa
2024 年 10 月入住 1 晚
4/10 很差
Elsie
与配偶出行
2024年10月10日
满意:清洁度
不满意:服务设施,员工和服务
Wifi connection wrecked my computer access for the rest of the day. An ATM machine was our online communication with the lobby ALL night after 4pm - NO personnel onsite. The guy on the machine screen was not in this country and could give us no help regarding the area's restaurant. Every else pretty normal.
Elsie
2024 年 10 月入住 1 晚
4/10 很差
TINA
2024年10月8日
不满意:清洁度、员工和服务、住宿条件和设施
The property is dilapidatd. Check in was done by a kiosk with no live person present in the lobby. The room was way in the back of the property, I had 2 young children. There were homeless people hanging out across the parking lot. The pool and spa were in disrepair and unusable. I do not recommend.
TINA
2024 年 10 月入住 1 晚
6/10 一般
Melissa
2024年10月8日
不满意:住宿条件和设施
Melissa
2024 年 10 月入住 1 晚
6/10 一般
Hanna
2024年10月4日
Hanna
2024 年 10 月入住 1 晚
10/10 超赞
Edgar,San Jose
2024年10月4日
满意:清洁度、员工和服务、住宿条件和设施
I like the fast service
Edgar
2024 年 9 月入住 2 晚
2/10 糟糕
Amy,Woodland
2024年09月27日
Amy
2024 年 9 月入住 1 晚
10/10 超赞
Doua
2024年09月22日
满意:清洁度、员工和服务、住宿条件和设施
Doua
2024 年 9 月入住 1 晚
2/10 糟糕
Sandra
与配偶出行
2024年09月8日
The whole experience of checking in was unacceptable! No customer service! I checked in at 9:30 at night without checking out the accommodations! I did not stay there! The next day I called to complain and was told someone would call me back. Four days later no response. I will dispute the money I paid up front.
Sandra
2024 年 9 月入住 4 晚
8/10 还可以
Sherry
与家人出行, 带宠物出行
2024年08月27日
满意:清洁度、员工和服务、住宿条件和设施
Nice and quiet
Sherry
2024 年 8 月入住 1 晚
8/10 还可以
Lisa
与家人出行
2024年08月17日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Still remodeling and the surrounding area and parking lot filthy. Lots of Homeless in area. Pool out of order. Staff was nice.
Lisa
2024 年 7 月入住 7 晚
8/10 还可以
Kent
团体旅客
2024年08月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The a/c we couldn't change it because it didn't have a remote so we had to turn it off to be comfortable that about it for now
Kent
2024 年 8 月入住 1 晚
4/10 很差
Krystel
与配偶出行, 商务旅客
2024年08月9日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
BEWARE! This single hotel has now split into two parts. Hometown Studios Is one, Red roof Inn is the other. This information is not given to you upon reservation. One is having Major renovations(Red Roof Inn), which is where they put my room. There are many transients Surrounding the property. Since I prepaid to arriving, it was nonrefundable so I paid an extra $100 to move into the building that was not being renovated. Stay was for 5days in June2024
Krystel
2024 年 6 月入住 3 晚
10/10 超赞
Misty
与家人出行
2024年08月3日
满意:清洁度、员工和服务、住宿条件和设施
Was very neat and clean
Misty
2024 年 7 月入住 13 晚
2/10 糟糕
Griselda
2024年08月2日
不满意:住宿条件和设施,员工和服务
Griselda
2024 年 7 月入住 1 晚
6/10 一般
ADELE
2024年07月30日
不满意:员工和服务、住宿条件和设施、客房舒适度
ADELE
2024 年 7 月入住 3 晚
4/10 很差
Kurt
2024年07月29日
不满意:清洁度、服务设施、住宿条件和设施
Although the staff was friendly, the room was noisy, took forever to get hot water in the shower, bed was not on a permanent frame , frame made noises every time I moved and leaned to one side, mattress was overly soft, accent chairs had no support and I felt like I was going to fall through and to top things off, the wifi was extremely slow.
Kurt
2024 年 7 月入住 1 晚
6/10 一般
Lisa
与家人出行
2024年07月27日
满意:员工和服务
不满意:住宿条件和设施,清洁度
There still in process of remodeling and the area is dirty. Pool isn’t open. Staff was nice. Parking lot is filthy. Homeless is area as well.
Lisa
2024 年 7 月入住 7 晚
8/10 还可以
Michael
2024年07月26日
满意:清洁度、住宿条件和设施、客房舒适度
Chaos and Enjoyable all in one.
They installed a kiosk in the entry way. Which although new, is inefficient in many ways. It caused quite a bit of chaos when trying to check in and caused some issues with our credit card. Other than that, our stay was an enjoyable one.