It’s a good hotel with very good spa service! Enjoyed and will be back again.
JANE
2024 年 5 月入住 2 晚
10/10 超赞
Yue
2024 年 1 月 1 日
满意:服务设施
Yue
2023 年 12 月入住 2 晚
10/10 超赞
Guangfang
与家人出行
2023 年 9 月 10 日
服务非常周到离儿子学校又近至少着四年来我一定会经常光顾那里。
Guangfang
2023 年 9 月入住 3 晚
6/10 一般
Paul
与配偶出行
2025 年 4 月 24 日
满意:清洁度、服务设施、住宿条件和设施
The Hotel was a very good standard as expected being listed as a 5 Star, however the breakfast experience was awful with a general lack of food on display as the trays had not been replenished enough, no cereal dishes left for use on the continental breakfast tables so guests just waiting around...It appeared as a commercial first come first served free for all, not great and nowhere near worth £ 25 per head. The Hotel did act in good faith by asking and listening to these concerns and recognised this issue with a refund. However overall an underwhelming experience which cost over £600 across a 2 night stay, nowhere near a 5 Star experience which did spoil our special vacation to York.
Paul
2025 年 4 月入住 2 晚
10/10 超赞
Robert
与配偶出行
2025 年 4 月 22 日
满意:服务设施
Absolutely Superb, ‘Five Star’ experience! Highly recommend the Grand while staying in York!
Robert
2025 年 4 月入住 4 晚
10/10 超赞
Sarah
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful position , efficient , friendly staff . Epic breakfast
Sarah
2025 年 4 月入住 3 晚
10/10 超赞
Kate
团体旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel , excellent location staff were so attentive
Kate
2025 年 4 月入住 1 晚
10/10 超赞
Joanne
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was amazing made very welcome will be definitely staying again well done all
Joanne
2025 年 4 月入住 2 晚
8/10 还可以
Filip
与配偶出行
2025 年 4 月 14 日
满意:清洁度、服务设施、住宿条件和设施
I asked to stay in the modern part of the hotel and quiet and it was granted so we appreciate it. We had a nice stay, liked the room and hotel location. We tried some breakfast items which were not very high quality and felt overpriced.
Filip
2025 年 3 月入住 1 晚
10/10 超赞
Julie
与配偶出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful old building. Fantastic staff. Brilliant stay all round.
Julie
2025 年 4 月入住 1 晚
10/10 超赞
Julie
与配偶出行
2025 年 4 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Good location very friendly staff lovely room very clean
Julie
2025 年 4 月入住 1 晚
10/10 超赞
Brando
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was extremely accommodating, rooms were great,
Brando
2025 年 3 月入住 1 晚
10/10 超赞
Angela Yee
与配偶出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful - one of my favorite hotels in the UK!
Angela Yee
2025 年 3 月入住 2 晚
10/10 超赞
Debbie
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
From the moment we arrived the staff were helpful. The hotel
Debbie
2025 年 3 月入住 1 晚
10/10 超赞
Jesus,Madrid
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
It's a wonderful place
Jesus
2025 年 3 月入住 1 晚
10/10 超赞
Neil
与配偶出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One word describes it best of all: Excellent!
Neil
2025 年 2 月入住 3 晚
10/10 超赞
Jie
2025 年 3 月 24 日
Jie
2025 年 3 月入住 1 晚
10/10 超赞
Michelle
与配偶出行
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, fantastic staff, clean and great facilities. Brilliant location, cannot fault.
Michelle
2025 年 3 月入住 2 晚
10/10 超赞
Darren
与配偶出行
2025 年 3 月 17 日
满意:清洁度
Fabulous hotel with first class service. The doormen are as friendly, professional and obliging as you could wish for. Check in and out was super easy and the bar and breakfast both fantastic . Will definitely stay again