It’s a good hotel with very good spa service! Enjoyed and will be back again.
JANE
2024 年 5 月入住 2 晚
10/10 超赞
Yue
2024 年 1 月 1 日
满意:服务设施
Yue
2023 年 12 月入住 2 晚
10/10 超赞
Guangfang
与家人出行
2023 年 9 月 10 日
服务非常周到离儿子学校又近至少着四年来我一定会经常光顾那里。
Guangfang
2023 年 9 月入住 3 晚
10/10 超赞
stephen
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nicely decorated. Spacious rooms. Great bar with reasonable prices
stephen
2025 年 5 月入住 1 晚
10/10 超赞
Richard
2025 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent service and charming rooms
Richard
2025 年 4 月入住 1 晚
10/10 超赞
Stanley
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was so helpful and friendly. Restaurant was excellent. We had breakfast and dinner in the main dining room (did not try the other restaurant with the tasting menu). Stayed with wife and son in connecting rooms. Rooms were well appointed and comfortable.
Stanley
2025 年 4 月入住 3 晚
10/10 超赞
Andrew F.
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredibly comfortable, outstanding service and all-around delightful stay! Would definitely recommend!
Andrew F.
2025 年 4 月入住 2 晚
10/10 超赞
Kirsty
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was an impromptu stay and the staff went above and beyond to help us find a room and settle into our visit quickly. Everyone is lovely and a special shoutout to Amelia and Beth! Such a beautiful hotel and very relaxing. All the little details are taken care of. Will definitely stay again!
Kirsty
2025 年 4 月入住 1 晚
10/10 超赞
Rosalind
团体旅客
2025 年 4 月 26 日
满意:住宿条件和设施,服务设施
The friendliness of all the staff
Rosalind
2025 年 4 月入住 3 晚
6/10 一般
Paul
与配偶出行
2025 年 4 月 24 日
满意:清洁度、服务设施、住宿条件和设施
The Hotel was a very good standard as expected being listed as a 5 Star, however the breakfast experience was awful with a general lack of food on display as the trays had not been replenished enough, no cereal dishes left for use on the continental breakfast tables so guests just waiting around...It appeared as a commercial first come first served free for all, not great and nowhere near worth £ 25 per head. The Hotel did act in good faith by asking and listening to these concerns and recognised this issue with a refund. However overall an underwhelming experience which cost over £600 across a 2 night stay, nowhere near a 5 Star experience which did spoil our special vacation to York.
Paul
2025 年 4 月入住 2 晚
10/10 超赞
Robert
与配偶出行
2025 年 4 月 22 日
满意:服务设施
Absolutely Superb, ‘Five Star’ experience! Highly recommend the Grand while staying in York!
Robert
2025 年 4 月入住 4 晚
10/10 超赞
Stuart
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stuart
2025 年 4 月入住 1 晚
10/10 超赞
Sarah
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Wonderful position , efficient , friendly staff . Epic breakfast
Sarah
2025 年 4 月入住 3 晚
10/10 超赞
Kate
团体旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel , excellent location staff were so attentive
Kate
2025 年 4 月入住 1 晚
10/10 超赞
Joanne
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was amazing made very welcome will be definitely staying again well done all
Joanne
2025 年 4 月入住 2 晚
8/10 还可以
Filip
与配偶出行
2025 年 4 月 14 日
满意:清洁度、服务设施、住宿条件和设施
I asked to stay in the modern part of the hotel and quiet and it was granted so we appreciate it. We had a nice stay, liked the room and hotel location. We tried some breakfast items which were not very high quality and felt overpriced.
Filip
2025 年 3 月入住 1 晚
6/10 一般
Julia
2025 年 4 月 13 日
Julia
2025 年 4 月入住 2 晚
10/10 超赞
Julie
与配偶出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful old building. Fantastic staff. Brilliant stay all round.
Julie
2025 年 4 月入住 1 晚
10/10 超赞
Julie
与配偶出行
2025 年 4 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Good location very friendly staff lovely room very clean
Julie
2025 年 4 月入住 1 晚
10/10 超赞
Brando
2025 年 4 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was extremely accommodating, rooms were great,