If you are not good at climbing stairs, or if you are carrying 2 or 3 suitcase with you, never book a room at 1st floor . My experience is that, after I have brought the suitcase up the narrow and winding staircase, I need to take a two-hour rest before I can have the courage to think about going out. Other than that, the hotel is comfortable.
YM
2018 年 1 月入住 2 晚
10/10 超赞
Lisa
2024年11月15日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay, convenient to everything
Lisa
2024 年 11 月入住 3 晚
8/10 还可以
Lisa
2024年11月6日
Lisa
2024 年 10 月入住 4 晚
10/10 超赞
Daniel
与配偶出行
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff, room had everything you need for a city stay, will definitely use hotel in future
Daniel
2024 年 11 月入住 1 晚
8/10 还可以
Alanah
2024年11月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Many of the staff were really lovely and the room was nice & warm. My only complaint is that the shower was very hot & barely cooled down.
Alanah
2024 年 10 月入住 4 晚
8/10 还可以
Tim
2024年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was great! The hotel was close to the train station, shopping, sites, and several great food options.
The staff was friendly.
The only issue for us was the noisy bathroom fan that turned on every time the bathroom light was on. It had a horrible sound.
That said we would stay again.
Tim
2024 年 10 月入住 1 晚
10/10 超赞
Gemma,bolton
与配偶出行
2024年10月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely quirky little hotel tucked away amongst the shops but has so much character from the decor to the little touches of a coffee machine and kettle with complimentary tea, coffee and hot chocolate. Would highly recommend and definitely stay again.
Gemma
2024 年 10 月入住 1 晚
10/10 超赞
Shannon
与配偶出行
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was a great experience. Wonderful location!
Shannon
2024 年 10 月入住 1 晚
10/10 超赞
David,PointeLebel
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel très original, dans son lieu un peu caché. Très propre. Très bien situé. Je le recommande et y retournerais.
David
2024 年 10 月入住 2 晚
10/10 超赞
Gordon
2024年10月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, chacterful property and room, excellent shower and very comfortable bed.
Gordon
2024 年 10 月入住 2 晚
4/10 很差
Christopher
与家人出行
2024年10月23日
不满意:清洁度、服务设施、住宿条件和设施
Room wasnt great, paint peeling off the wall ,mould and dirt around thd windows .cleaning wasn't very good .
Christopher
2024 年 10 月入住 3 晚
10/10 超赞
Laura
2024年10月21日
Laura
2024 年 9 月入住 1 晚
8/10 还可以
raymond
与配偶出行
2024年10月12日
满意:员工和服务
不满意:服务设施
It was so convenient to be able to walk around the ciry without issues. Parking was a pain so travel light as you have walk about .5 miles to get to hotel on cobbled streets. It wasn't awful but just annoying. Dont expect anything else other than a room. Very limited amenities. It was quiet,and comfy.
raymond
2024 年 9 月入住 3 晚
8/10 还可以
Kaye
2024年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall very comfortable stay but not sure my room met a 4* rating. Bedding was clean and good quality. Furniture could do with some TLC and room needed painting - lots of scuff marks on walls. Mattress was big and overhanging bedframe, just seemed a bit tatty. Bathroom was modern and well equipped. Molton Brown toiletries! Great big shower but was slippy when wet and fan was very noisy and went on for ages after light switched off. Could also hear fan and person / tv in next room.
Rm 16 was on the top floor, stairs were narrow but to be expected in this age of building. Room was very warm but again expected since on top floor.
Good value for what i paid, would definitely stay again but a little bit of love would elevate the experience. Staff were efficient and pleasant.
Kaye
2024 年 10 月入住 1 晚
10/10 超赞
Will
2024年10月7日
Will
2024 年 9 月入住 1 晚
10/10 超赞
Darci
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was such a convenient and lovely hotel. Feels like staying with relatives outside the room. Quite historic and cozy. The upstairs room was modern and comfortable. The shower and bathroom newly upgraded. The staff were so friendly and accommodating. I will recommend this hotel to friends
Darci
2024 年 9 月入住 2 晚
6/10 一般
SUSAN
与配偶出行
2024年10月1日
满意:清洁度、员工和服务、服务设施
Our room was lower ground so very dark and claustrophobic. A notice in the room said The window had to be left open for ventilation, so the heating came on which seemed mad. The room would have been cold without heat but to let it drift out of the window seemed pointless.
Very clean and amenities good.
BUT
Woken at 6:30 am by a delivery to the sports bar next door. Beer barrels being unloaded and moved around the courtyard sounded like the ceiling was coming down ! As we were below ground level the noise and vibration was pretty bad !!!
We did speak to a member of staff who said other guests had complained but the bar refuses to change their delivery times.
SUSAN
2024 年 9 月入住 2 晚
10/10 超赞
Sherry,Dunedin
与配偶出行
2024年09月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great find, right in the middle of everything, lots of shops and pubs. There are very steep and narrow stairs so be prepared for that but the rooms were nice, comfortable and clean.
Sherry
2024 年 9 月入住 2 晚
10/10 超赞
Beth
2024年09月27日
满意:清洁度、员工和服务、住宿条件和设施
Beth
2024 年 9 月入住 1 晚
8/10 还可以
Jody
团体旅客
2024年09月26日
满意:员工和服务,清洁度
secure entry and secluded area as well as friendly, helpful staff. Would stay again.
Jody
2024 年 9 月入住 2 晚
10/10 超赞
Ian
与配偶出行
2024年09月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great place to stay, excellently located within the city centre. Very quiet.
Ian
2024 年 9 月入住 3 晚
10/10 超赞
Nicola
与配偶出行
2024年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely clean, quiet room in the city centre.
Nicola
2024 年 9 月入住 2 晚
6/10 一般
Fleur
与配偶出行
2024年09月17日
满意:清洁度
不满意:住宿条件和设施,服务设施
The majority of the staff were very friendly and helpful and the hotel is well situated for exploring York (if you dont mind the 10 minute walk from the car park with your bags). Unfortunately the hotel was let down by the receptionist on arrival who was rude and unwelcoming. She was very blunt and curtly told that we couldn't check in as none of the rooms were ready and we couldn't access ours until well after 3pm, despite check-in being at 3pm. When we asked if we could leave our bags at reception we weren't offered any assistance, it felt like we were putting the receptionist out - we awkwardly had to stack them behind her while she sat there in silence. The drinks selection isn't brilliant (cheap plastic bottles of wine). Room ok but a little tired in places and accessed only by a very narrow and steep flight of stairs. Sorry but we wouldn't say that this hotel warrants the star rating.
Fleur
2024 年 8 月入住 2 晚
10/10 超赞
Greg
与配偶出行
2024年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was very comfortable and staff were friendly. I would absolutely return.