Nice hotel but queues for everything which was tedious - food check in check out bbq …
Karen
2025 年 2 月入住 2 晚
10/10 超赞
Hary Haim
2025年02月21日
满意:清洁度、员工和服务、住宿条件和设施
L’amabilité du personnel
Hary Haim
2024 年 12 月入住 7 晚
10/10 超赞
Liz
2025年02月17日
满意:清洁度、员工和服务、住宿条件和设施
Foyer is beautiful and it smells gorgeous. Reception Staff are so pleasant and helpful. Bar service can be very slow but waiters are very pleasant. Maybe need more staff behind the bar. Simone particularly was very kind and extremely helpful.
Liz
2025 年 2 月入住 8 晚
10/10 超赞
Katherine
2025年02月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing rooms
Friendly and helpful staff
My second visit here
I will be visiting again next year for sure
Thank you all so much
Single person stay
Katherine
2025 年 1 月入住 3 晚
8/10 还可以
Noor
2025年01月23日
满意:清洁度、员工和服务、住宿条件和设施
Noor
2025 年 1 月入住 5 晚
10/10 超赞
Jose Luis
与配偶出行
2024年12月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed at a H10 hotel before and really liked so it was a no brainer. This hotel kept up the excellent experience and did not disappoint at all - it was a super nice, comfortable, chilled, always with good service/friendly staff. Depending on your point of view it's a little out of the way but there was local transport. We did not use as we hired a car.
Jose Luis
2024 年 12 月入住 7 晚
2/10 糟糕
Wei-Jung
2024年12月24日
Wei-Jung
2024 年 12 月入住 5 晚
10/10 超赞
robert
2024年12月10日
robert
2024 年 12 月入住 1 晚
10/10 超赞
ELENA GONZALEZ
2024年11月29日
满意:清洁度、员工和服务、住宿条件和设施
Experiencia fantástica
ELENA GONZALEZ
2024 年 11 月入住 7 晚
10/10 超赞
thor-Raymond
与家人出行
2024年11月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastisk opphold, god service, god mat og drikke.
thor-Raymond
2024 年 11 月入住 7 晚
8/10 还可以
Stuart
2024年11月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stuart
2024 年 11 月入住 4 晚
8/10 还可以
Ellen Maria
与配偶出行
2024年11月17日
满意:服务设施,员工和服务
Gut aber keine 5 *
Ellen Maria
2024 年 11 月入住 14 晚
10/10 超赞
Barry van,Overloon
与配偶出行
2024年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Erg mooi resort met mooie kamers, prima service en erg goed eten. Alleen de aircosystemen van de kamers werken niet echt geweldig.
Barry van
2024 年 11 月入住 7 晚
6/10 一般
真实旅客
与家人出行
2024年11月2日
Very average definitely not a five star hotel- our door to the room was broken for the entire stay and despite
Repeated Phone calls nothing was fixed. Just lots of trips to the room by staff - lifts are too slow to use and the hotel is full of stairs and steps so it’s a terrible hotel for anyone with mobility issues - the food is average at best and the entertainment is awful.
真实旅客
2024 年 10 月入住 7 晚
10/10 超赞
Catherine
2024年10月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel, staff so very nice, we had a wonderful stay
Catherine
2024 年 10 月入住 7 晚
8/10 还可以
Wendy
与家人及幼儿出行
2024年09月18日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful views, well designed and beautiful reception area. Staff make this hotel as all staff were very helpful and friendly.
Wendy
2024 年 9 月入住 8 晚
8/10 还可以
Franck
2024年09月10日
满意:清洁度、员工和服务、住宿条件和设施
Franck
2024 年 8 月入住 7 晚
10/10 超赞
Charles J
商务旅客
2024年09月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Charles J
2024 年 9 月入住 2 晚
6/10 一般
Harminder
与家人出行, 团体旅客
2024年09月8日
满意:清洁度
不满意:员工和服务
The food options were not as expected. The staff were very quick to clear up and not a good experience.
We had to inform reception to ensure the minibar was stocked, this should have been done and checked prior to stating the room is ready.
The voucher we were given for the Bottle of Chava, we had to ask the Restaurant (El Valcano) twice to provide a bottle. Not a good experience.
Service in the Piano bar was very poor. And not enough staff. Had to wait over 40mins to be served.
As privilege customer the self service area provided was not a privilege, this area was not worth the extra cost we had paid.
On the positive, the Sakura restuarant was very good.
Harminder
2024 年 8 月入住 4 晚
10/10 超赞
Andrew
2024年09月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Andrew
2024 年 8 月入住 7 晚
4/10 很差
Jignesh
与配偶出行
2024年08月31日
不满意:员工和服务
Not a great stay.
Jignesh
2024 年 8 月入住 8 晚
10/10 超赞
Hortense
与家人出行
2024年08月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice.
The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel.
All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
Hortense
2024 年 8 月入住 7 晚
8/10 还可以
Hayley
与家人出行
2024年08月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel with a variety of activities taking place during both the day and evening. Food of a reasonable standard, it was definitely worth paying extra to go privilege for access to the additional restaurants and bar