Front desk staff are very poor and non professional to handle customer quiry
真实旅客
2018 年 4 月入住 3 晚
10/10 超赞
Jacqueline
团体旅客
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed previously and I was getting Married and this hotel was perfect for what I had planned. The size of the room and the convenience for my guest.
Jacqueline
2024 年 11 月入住 2 晚
10/10 超赞
ellwyn
2024年11月1日
满意:清洁度、员工和服务、住宿条件和设施
Rooms were clean, shower head was dirty.
ellwyn
2024 年 10 月入住 1 晚
2/10 糟糕
Michael
2024年10月20日
I was not given a key when I checked in because they said their system was down. I felt like a prison stuck in my room. The staff had an attitude when I inquired about the situation.
Michael
2024 年 10 月入住 1 晚
10/10 超赞
Latisha
2024年10月7日
Latisha
2024 年 9 月入住 5 晚
10/10 超赞
Frank
2024年10月4日
满意:清洁度、员工和服务、住宿条件和设施
My family liked the fact that it was pet friendly, the parking lot was very convenient and the hotel is always friendly
Frank
2024 年 9 月入住 3 晚
10/10 超赞
Diana
与配偶出行
2024年09月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was friendly and helpful! It was clean, plenty of parking, and had easy access to the expressway.
Diana
2024 年 9 月入住 4 晚
10/10 超赞
alan
2024年09月26日
满意:清洁度、员工和服务、住宿条件和设施
alan
2024 年 9 月入住 1 晚
10/10 超赞
Alea
2024年09月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed at the hotel for a convention at the DCU which is a 9 minute walk from the hotel. Hotel is also a couple of blocks away from Union Station.
Alea
2024 年 9 月入住 4 晚
10/10 超赞
Nicole,DANVERS
与配偶出行
2024年09月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful spacious clean room. Easy walk to some good dining options.
Nicole
2024 年 8 月入住 1 晚
10/10 超赞
IRIS
与家人及幼儿出行
2024年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Giocogxgoxgoxgo go HL ho ho
IRIS
2024 年 8 月入住 2 晚
10/10 超赞
james
2024年09月5日
满意:清洁度、员工和服务、住宿条件和设施
james
2024 年 8 月入住 4 晚
10/10 超赞
Rashed
2024年08月31日
满意:清洁度、员工和服务、住宿条件和设施
Rashed
2024 年 8 月入住 1 晚
10/10 超赞
Vincent
2024年08月31日
满意:清洁度、员工和服务、住宿条件和设施
Great. Close to train station
Vincent
2024 年 8 月入住 1 晚
10/10 超赞
Amy
2024年08月30日
Amy
2024 年 6 月入住 2 晚
10/10 超赞
Rinku
2024年08月26日
Rinku
2024 年 8 月入住 2 晚
4/10 很差
Tyler
2024年08月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, but the nightly rate was more than excessive
Tyler
2024 年 8 月入住 1 晚
8/10 还可以
Venkata
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施
We enjoyed our stay
Venkata
2024 年 8 月入住 4 晚
2/10 糟糕
Alfred
与配偶出行
2024年08月11日
不满意:住宿条件和设施,员工和服务
I am a repeat customer. Major deterioration in service. Building lost electric power, ice machine not working, sanitizer dispensers empty, front desk not manned, safe locked and 3 calls to open it went unanswered. Manager not on site. Asked for manager to contact me and nothing. Really?
Alfred
2024 年 8 月入住 1 晚
10/10 超赞
Ryan
2024年08月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great. Room was clean and spacious.
Ryan
2024 年 7 月入住 1 晚
4/10 很差
Jennifer
2024年08月8日
不满意:清洁度
We stayed in an accessible room because we needed a bathtub for our toddler and this is the only room with one. The handle bars and shower were coming off the wall, the curtain had black spots and the bathroom smelled moldy.
The room itself was spacious but the carpet was gross. The bed had some hairs in it and the sofa looked gross. For a hotel that has only been opened a few years it already looked worn out.
We appreciated the spacious room, kitchen and indoor pool. Parking was easy, breakfast was not tasty but it was convenient. It was also nice that they sell snacks and beer and wine in the lobby if you’re too tired to step out. You can also order take out to the hotel. It was okay for the weekend but I won’t be going back.
Jennifer
2024 年 7 月入住 2 晚
10/10 超赞
Christopher
2024年08月6日
Christopher
2024 年 7 月入住 2 晚
4/10 很差
Alfred
与配偶出行
2024年08月5日
不满意:住宿条件和设施,员工和服务
I am a repeat customer. Major deterioration in service. Building lost electric power, ice machine not working, sanitizer dispensers empty, front desk not manned, safe locked and 3 calls to open it went unanswered. Manager not on site. Asked for manager to contact me and nothing. Really?