Sadly this hotel is lacking in even the basics of acceptable hospitality, Zero welcome experience, unacceptably hot, grubby and tired looking room, very uncomfortable bed that sagged badly in the middle, water and coffee not replaced when room serviced, noisy tap woke our child up if we used the bathroom, other than one friendly staff member at breakfast each morning the staff seemed as depressed as the hotel decor, Lovely location and could be special but just very poor and unacceptable in todays world and at this price, check out was just as disengaged and disinterested as the check in, this hotel left me glad to be home for a prober bed and proper shower.