You can’t visit other floors unless you use the stairs. For our family with little ones that was a little bit frustrating hauling babies and strollers on the stairs.
If we knew that we would of stayed else where, this is a very sad Sheraton
Our large group decided to have dinner in the restaurant, and it took at least 45 minutes to get a drink. Most of our food came out long before our drinks came. There was not a whole lot of people in there, and the waitress made it very clear she was short staffed.
They only have two luggage carts, so you do wait a while to use them and then when you do get one and go to the parking lot with your luggage it is filled with homeless people in the back asking for cigarettes
The shower in our room was very weak, and the toilet ran all night. There was hair in the bathtub.
This property is just not a four points by Sheraton standard
We had asked if the front desk could call us a cab and was told no we had to do it ourselves and not being from the city. We had to go back to the room and Google it.
The whole way speakers blared crap music all night and kept the kids up
When we went down to the front desk to complain, only one person in our group was given a free breakfast, but couldn’t use it as we had to check out
The pool area was disgusting. There is so much hair on the floor.
We will never choose this property again, and I will advise all of my clients not to choose this location also.