2/10 糟糕
Emily C.
2025 年 2 月 17 日
不满意:清洁度
Broken doors, flooding basement and host was unresponsive
When we arrived the path wasn’t shovels. We checked in and it smelled funny. We check out the rooms and one the bedroom doors was off the hinges. We then used the bath room and the basement started flooding. We then tried to reach out to the host who was in Mexico. She was unresponsive for 2 hours. We called VEBO and was out on hold for 2 hours. They said they would help us find another accommodation but nothing. We left since all plumbing was going to flood basement where the bedrooms are. It took two days for the host to process a refund. She was unresponsive with VRBO which made everything take longer. Do not stay here. She doesn’t properly maintain the property or is available for check in. It took us 5 hours to find a mother place to stay.
Emily C.
2025 年 2 月入住 3 晚