Room did stink, I don’t know if it was the carpet, or Air Conditioning
Gonzalo
2024 年 11 月入住 1 晚
8/10 还可以
Jessica
2024年11月4日
满意:清洁度
Jessica
2024 年 11 月入住 1 晚
2/10 糟糕
Sabrina
2024年11月2日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Just a dirty property had dirty wet cleaning rags left on top of our “clean” towels bed linens had stains and dirty front desk person was very friendly though
Sabrina
2024 年 9 月入住 1 晚
8/10 还可以
James
2024年10月28日
满意:员工和服务
不满意:服务设施
Enjoyed my stay at the hotel. I would come back.
James
2024 年 10 月入住 1 晚
2/10 糟糕
Zachary
2024年10月28日
不满意:清洁度、员工和服务、住宿条件和设施
Zachary
2024 年 10 月入住 1 晚
10/10 超赞
Chris
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Such a great staff, so kind and so helpful! Not for once did I nor my girlfriend feel unsafe , like past place we stayed. Would definitely recommend it , close to downtown and great food places around as well .
Chris
2024 年 10 月入住 2 晚
6/10 一般
Kermit
2024年10月19日
不满意:住宿条件和设施
For the facility itself I would say 3. It's reasonably priced but a little rundown and tired. The on site desk staff is very friendly. My only real complaint is that I was totally unable to make it to Wilmington for the first night of my 5 night stay. Coming into North Carolina from the West,
Interstate 40 was closed because of the flooding in western NC. I called in and reported my situation so it's not like I just didn't show up. Upon arriving I asked for a refund and was told to call their corporate headquarters who told me my only remedy was to stay an extra night. Unfortunately I could not do that so as it stands I am out the cost of the night for the room that due to circumstances beyond my control I was unable to make. I don't think this company showed proper action in the face of one of the worst ever natural disasters. I'll stay elsewhere next trip to Wilmington.
Kermit
6/10 一般
Rozamonde
2024年10月19日
Rozamonde
2024 年 10 月入住 1 晚
8/10 还可以
Abraham
团体旅客
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pretty nice and affordable
Abraham
2024 年 10 月入住 2 晚
10/10 超赞
Sandra Dianne
与家人出行
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was clean an intact and smelled wonde3
Sandra Dianne
2024 年 10 月入住 1 晚
4/10 很差
Adnan
与配偶出行
2024年10月14日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Room had a real bleach smell problem. Front desk did provide a spray to help the smell. Carpet was crazy dirty, did not take off my shoes. Room was plain and empty
Adnan
2024 年 10 月入住 1 晚
4/10 很差
Riley
2024年10月13日
不满意:住宿条件和设施,清洁度
My room was in the basement level and the window didnt lock, they just had a cut down broom handle to prevent it from being opened.
Riley
2024 年 10 月入住 1 晚
6/10 一般
Tracy
2024年10月12日
It was ok. Nothing fancy, but I didn't need fancy.
Tracy
10/10 超赞
Ella
团体旅客
2024年10月12日
满意:清洁度、员工和服务、住宿条件和设施
Friendly front desk, hallways were clean and quiet.
Ella
2024 年 10 月入住 1 晚
8/10 还可以
Jennifer
2024年10月11日
Jennifer
2024 年 9 月入住 1 晚
2/10 糟糕
Kelly
与家人出行
2024年10月10日
不满意:员工和服务、服务设施、住宿条件和设施
The moment we walked into the room we could smell mold. The air conditioner vent was covered in lint. We had to move 3 different times, one room the air didn't work. There was a layer of mold on one of the chairs. Ther was mold on the furniture. There was dirty tissues on the floor, dead roach in our room. I was scared to walk on the floor without shoes. Every morning woke up with a headache. The front of the hotel had cobwebs everywhere, trees growing out of the gutters, the railing was falling down. The yogurt in the fridge in the lobby was expired for 3 weeks (expired on 9/10 we were there on 9/29. Tried to call the general manager of the hotel. Left message with the front desk, the voicemail was full. Have not gotten a call back. The worst hotel I have ever stayed in. The hotel cleaning is being neglected and people are not doing their jobs in maintaining the property.
Kelly
2024 年 5 月入住 1 晚
2/10 糟糕
Marla
与家人出行
2024年10月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Marla
2024 年 9 月入住 3 晚
8/10 还可以
Tristen,Kingston
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great budget option in Wilmington, NC. The bed was comfy and room was clean. I would stay here again short-term.
Tristen
2024 年 9 月入住 1 晚
10/10 超赞
Katty
2024年10月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me gustó
Katty
2024 年 10 月入住 1 晚
10/10 超赞
Dan
与配偶出行
2024年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and friendly. Little outdated. Wish is had a more comfortable chair to sit in. Other then that it had everything we needed.