2/10 糟糕
Cynthia
与家人出行
2025 年 3 月 31 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Not what I expected from a Hilton subsidiary. The pool was closed. Construction was going on on the top floors. The back side of the hotel has windows, but you can't see out of them. The bathroom was dirty. Info said great hotel in Wichita with a great hot breakfast; well, my oatmeal was cold, if that tells you anything. As we drove up, I should have known better, but I was willing to give it a chance. The night clerk was very nice and helpful; however, the other staff never spoke and looked the other way as if we shouldn't ask them for anything. I was not satisfied with this stay. To add insult to injury, they have attempted to bill my card three times.