Gym and Pool services are not that good. No air vent in Restroom. Little bit noisy.
MD SAJIB
2025 年 1 月入住 4 晚
6/10 一般
erik
与家人出行
2025年01月3日
满意:服务设施,清洁度
不满意:员工和服务
The property was modern and appealing. What I didn't like was the lacking staff service regarding my request for aminor repair of the bathroom. Also, no one ever came to clean the room.
erik
2024 年 12 月入住 2 晚
10/10 超赞
Dayan
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
Dayan
2024 年 11 月入住 3 晚
8/10 还可以
Sigrid
商务旅客
2025年01月2日
满意:服务设施,员工和服务
Die Zimmer sind groß und wirklich in Ordnung. Nichts herausragendes, aber auch nichts zu kritisieren.
Die Lobby und der Frühstücksbereich sind aber lieblos und leider unsauber. Reste des Frühstücks (z.B. Eier) findet man auch nchmittags noch überall. Tische werden nicht abgewischt. Stühle stehen wild im Raum herum. Das ist schade. Mit ein bisschen mehr Aufmerksamkeit wäre der Eindruck gleich viel besser.
Sigrid
2024 年 12 月入住 2 晚
10/10 超赞
Farrah
与家人及幼儿出行, 与家人出行
2025年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great except not being able to park. We used valet. It cost $65 per night
Farrah
2024 年 12 月入住 4 晚
4/10 很差
Gina
2025年01月1日
One of the bed lamps were missing and the outlet also did not work. The bathroom door would not say open. It was a glass sliding door we had to prop it open with a show. Sleeper sofa did not have bedding and when we asked for some they gave us 2 fitted sheets nothing else. The parking price was absolutely crazy. It says 65 a day but in the end I was charged 230 for 3 days. Will not be staying again.
Gina
2024 年 12 月入住 3 晚
6/10 一般
NANCY
2024年12月31日
NANCY
2024 年 12 月入住 2 晚
4/10 很差
John,West Hollywood
2024年12月30日
John
2024 年 12 月入住 2 晚
10/10 超赞
Siva Karthik Reddy
2024年12月30日
Siva Karthik Reddy
2024 年 12 月入住 4 晚
2/10 糟糕
Kelsey
2024年12月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were no luggage carts and front desk said they didn't have any. The shower door was missing, and the curtain they hung had hairs and gross things on it. Neither the air conditioner or the heater worked and the temperature was uncomfortable during our entire stay. We called asking for an extra pillow and were told we couldn't have one because it was not for the pullout bed. The property did not have feminine products.
Kelsey
10/10 超赞
Subramanian
与家人出行
2024年12月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Subramanian
2024 年 12 月入住 1 晚
8/10 还可以
Augustine
2024年12月22日
Augustine
2024 年 12 月入住 1 晚
6/10 一般
Sheila
与家人出行
2024年12月22日
不满意:清洁度
Didn’t like the attitude of the staff at arrival.. also I requested maintenance in my room and never came, I book for 5 people and requested extra sheets that never received .. Room not very clean and window shade broken. Even for one night the experience was not very pleasant.
Sheila
2024 年 12 月入住 1 晚
10/10 超赞
Lisa,Palmetto
与家人出行
2024年12月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place. Close to metro station, restaurants and CVS.
Lisa
2024 年 12 月入住 2 晚
2/10 糟糕
Nabin
2024年12月17日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Nabin
2024 年 12 月入住 2 晚
10/10 超赞
Michael
2024年12月17日
满意:住宿条件和设施,清洁度
Property was very clean, breakfast was amazing, loved the convenience of valet. The only issue I had with the property is one of the front desk staff was very rude and nasty and that can push customers away
Michael
2024 年 12 月入住 2 晚
10/10 超赞
Alwaseela
2024年12月13日
满意:清洁度
Alwaseela
2024 年 12 月入住 4 晚
8/10 还可以
Vinay
2024年12月9日
满意:清洁度、员工和服务、住宿条件和设施
Vinay
2024 年 9 月入住 1 晚
2/10 糟糕
maria
与家人及幼儿出行
2024年12月6日
不满意:清洁度、员工和服务、住宿条件和设施
The heat wasn't working, and although the staff knew it, they didn't inform me. Only when I noticed that the room wasn't getting any warmer and I called the front desk, they offered to move me to a different room (it was 1:00 am). I was with my two kids and it was a terrible night. Breakfast was terrible!
maria
2024 年 12 月入住 1 晚
6/10 一般
Jerry
与配偶出行
2024年12月6日
满意:清洁度
The rooms were cleaned well every other day. The breakfast selection good. None of the ice makers on three different floors worked for over a week. Not much street parking around and no self parking at the hotel. I’m sure the booking mentioned $40 parking but all they had was $65 per night valet parking. Outrageous price for a paying hotel guest. Also I think the booking mentioned an indoor pool and a rooftop terrace but there were none. Just a closed outdoor pool that was closed for the season. I don’t even know where that would have been. No outdoor space in the hotel except the roof which was not accessible
Jerry
2024 年 11 月入住 7 晚
4/10 很差
Omit
2024年12月3日
满意:清洁度、员工和服务、住宿条件和设施
The hold amount you put as security deposit is not returned a week after the stay. Try to contact but no response.
Omit
2024 年 11 月入住 1 晚
10/10 超赞
Laila
与家人出行
2024年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
easy commute
Laila
2024 年 11 月入住 1 晚
2/10 糟糕
Amanda
2024年12月2日
不满意:住宿条件和设施,清洁度
I need a refund for my terrible inconvenience. The hotel is aware about my stay.
Amanda
2024 年 11 月入住 4 晚
6/10 一般
Michelle
2024年12月2日
Shower door was stuck, cabinet drawers didn’t shut, had limited staffing for house keeping, nice front desk lady but maybe could find someone a little more professional and prompt. Key cards constantly stopped working for the door. Be prepared to pay for your hotel twice as they charge you for “incidentals” which is the price of what you paid. Overall great value but expected a little more from the Hyatt chain.