Disappointing Stay Despite Friendly Staff
We stayed at this hotel on New Year's Eve, and unfortunately, our experience was less than ideal. While the hotel staff was friendly and the room was clean, there were serious safety concerns that made the stay uncomfortable, especially with children in tow.
One of the biggest issues was the lack of secure access to the floors. The elevators and stairwells weren't restricted, meaning anyone could easily access guest floors and potentially try to enter rooms. This lack of security was particularly troubling because we had children with us, and we didn’t feel that they were safe in the environment.
Throughout the night, there was a man banging loudly on doors and screaming. The noise was incredibly disturbing, and despite the situation being clearly disruptive, no hotel staff seemed to intervene or address it. Additionally, when we tried calling the front desk for assistance, no one answered. This lack of response left us feeling unsupported and unsafe during a very unsettling situation.
While the hotel has friendly staff and decent cleanliness, the absence of proper security and the lack of response to disturbances make it difficult to recommend, especially for families with children. I hope the management takes these concerns seriously and makes necessary improvements to ensure the safety and well-being of future guests.