First time at the Chateau Victoria, and I could not be more impressed. Excellent service! Everyone was very welcoming. I arrived way before check-in time, and they checked me in early at no cost because the room was ready. So great first impression with that! Then I had a minor issue with the shower, and the time between me informing the front desk and the issue being resolved was about 5 minutes, probably less. I also had some urgent work stuff come up, and the front desk helped me with the computer and printer as well as with scanning and sending some documents. Dinner and drinks at Clive’s were delicious with excellent service (as usual). That’s just the people! The hotel location is perfect. It’s downtown so I was near several dining and shopping options. The hotel’s also on a quieter street, so while the excitement is a short walk away, you can easily return to a nice quiet hotel easily. All in all a great stay, and I hope I can come back again soon.