Parking our vehicle was quite difficult with a limited number of spaces which were difficult to navigate. We did enjoy sitting outside in the garden enjoying refreshments. We did like Ventnor and the Isle of Wight.
Jim
2024 年 9 月入住 2 晚
10/10 超赞
Mark
与家人出行, 团体旅客, 商务旅客
2024年07月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic seaside hotel
Mark
2024 年 7 月入住 7 晚
10/10 超赞
James
与家人出行
2024年07月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
James
2024 年 7 月入住 2 晚
6/10 一般
Connor
2024年07月7日
满意:员工和服务
不满意:住宿条件和设施
Connor
2024 年 7 月入住 4 晚
10/10 超赞
Justin
2024年06月30日
Justin
2024 年 6 月入住 2 晚
10/10 超赞
Colin
2024年06月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I felt comfortable and at home in the hotel. The staff were friendly and obliging. There is something very speckial about the Royal and that's why I have stayed more than once.
Colin
2024 年 6 月入住 5 晚
10/10 超赞
dr s
与家人及幼儿出行
2024年04月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly restaurant staff. Reception team efficient and very helpful. Asked us about a ramp for my son's wheelchair anytime we came in and out of the hotel. Afternoon tea was an excellent experience. Since covid this is the 1st place that did housekeeping which really made us feel we were on a holiday.
dr s
2024 年 4 月入住 2 晚
10/10 超赞
Merv
2024年04月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay
An extremely lovely hotel great staff and beautiful food.
Merv
2024 年 4 月入住 1 晚
8/10 还可以
Tony
2024年04月5日
满意:清洁度、员工和服务、住宿条件和设施
Tony
2024 年 4 月入住 1 晚
10/10 超赞
Jenny
2024年02月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A two day break.
I booked late so the restaurant was fully booked but they made space for me in the conservatory. The staff could not be kinder or more helpful. The food is outstanding. I always look forward to returning.
Jenny
2024 年 2 月入住 2 晚
8/10 还可以
Nicki
2023年11月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Service and atmosphere very good
Staff excellent… bathroom of our room was tired in places, nice atmosphere and great food
Nicki
2023 年 11 月入住 1 晚
10/10 超赞
Michael
2023年10月31日
Michael
2023 年 10 月入住 4 晚
10/10 超赞
Laurence
2023年10月29日
Laurence
2023 年 10 月入住 2 晚
8/10 还可以
G
2023年10月20日
G
2023 年 10 月入住 1 晚
10/10 超赞
John
2023年09月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable hotel which has elegant gentility which we hope is preserved by the future owners. The staff were efficient and friendly. Enjoyed our stay so would thoroughly recommend this hotel
John
2023 年 9 月入住 3 晚
4/10 很差
Fabienne
2023年09月15日
不满意:员工和服务、住宿条件和设施、客房舒适度
Avoid if you can
Avoid room 17 and presumably a few more rooms affected by the presence of the kitchen extractor fan just outside their windows. I didn't mind the pretty awful view on the back of the hotel but this extractor fan came on every morning at 7:00 and wasn't turned on until they had finished the dinner service at night. Not much chance to get any sleep when it's on. Very unsympathetic response when I asked to be moved, clearly used to people complaining and as they were apparently full nothing they could do. Overall the hotel looks tired and in need of a complete refit. Food was quite disappointing too, breakfast very average, dinner not up to much and service erratic. Shame that such a lovely building in such a nice setting is being let down by a lack of investment and uncaring staff. Not that many alternatives in Ventnor so I feel they're just not interested in trying any harder.
Fabienne
2023 年 9 月入住 3 晚
10/10 超赞
Lyndell
与家人出行
2023年09月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed the location and surroundings. Particularly impressed with the service provided by the staff and the
high quality of the food.
Lyndell
2023 年 8 月入住 2 晚
8/10 还可以
Harland
2023年08月26日
满意:清洁度、员工和服务、服务设施
Comfortable high quality hotel with excellent staff and service
Harland
2023 年 8 月入住 3 晚
10/10 超赞
Nana
2023年08月16日
满意:清洁度、员工和服务、服务设施
The property was gorgeous. The staff was friendly and helpful. The hotel was located a short walk from the ocean and from the town. Staying at The Royal Hotel was a pleasurable experience that made my time on Isle of Wight exceptional.
Nana
2023 年 8 月入住 2 晚
8/10 还可以
Beth
2023年07月27日
Beth
2023 年 7 月入住 2 晚
10/10 超赞
patricia
2023年05月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Royal in every way!
Old World Service! This hotel knows how to treat you. Nothing was too much to ask. Great location just up the hill from the beach. Food was amazing. And, when there was no taxi to take us to the train station, Steve, the night porter drove us! All the staff were over the top; Amanda and Janice at breakfast. Can’t say enough about the level of service! Our room was lovely with a comfy bed. Beautiful grounds. Wonderful piano player at dinner. Fun to lounge at the pool in the sun and order cocktails. We gushed over this place for days. It will be a special memory for a very long time. 10!