Very close to San Macro square and the public water transportation system. The suite is spacious. They serve breakfast in early hours though the choices are limited. Great value. I would like to recommend it to all who visit Venice.
Advertised 24/7 reception but never answered 30 calls over several hours from me and my agent about late checking in due to a cancelled flight. Instead, they cancelled my entire 4-day booking that I paid for in advance with no refund because we didn’t check in on the first day due to the cancelled flight. When we arrived a few days later on the first available flight they let us stay but I had to book a back up hotel as we risked being homeless due to their room cancellation despite the fact that the room was fully paid for. Rude staff didn’t allow me to speak to the manager regarding a possibility of a refund. The kitchen had zero equipment- no cutlery, dishes, pots and pans, completely useless and not worth the price paid for a suite. Will never stay there again.
Hanna
2024 年 9 月入住 4 晚
8/10 还可以
Rajesh
2024年08月31日
满意:清洁度、服务设施、住宿条件和设施
Excellent location and great staff and service. The breakfast setup is great. We stayed here for 4 nights and I may stay here again.
Rajesh
2024 年 6 月入住 4 晚
6/10 一般
Anna
与家人出行
2024年08月27日
满意:服务设施,清洁度
Female staff is not helpful on the border of being rude, inquisitive and playing down your concerns/questions.
Place is very confusing to get to but once you know how the buildings are interconnected, it is manageable and understandable as it is a very old town and old structures that had to be adapted to modern requirements like elevators - they go only one floor and you need to change to another.
Be prepared to haul your luggage everywhere and constantly take it up the stairs in the building and outside.
Kitchen with NO cups, glasses, no coffee maker, just fridge and microwave.
Apparently there was mini bar that we never got to see and the clerk was telling that there was!! I'd better be not charged for anything as my two daughters are witness to empty fridge.
We were in the one bedroom suite with kitchen so maybe she confused me with regular hotel room - however it looks unprofessional on the hotel staff that does not know their hotel!
Anna
2024 年 8 月入住 3 晚
10/10 超赞
Malgorzata
与家人出行
2024年08月5日
满意:清洁度、服务设施、住宿条件和设施
The hotel staff and location were superb. The restaurant choices were too numerous to count. Proximity to the square couldn’t be better, but one could easily walk to more neighborhood options that were outstanding and more reasonable.
The hallways were a bit of a challenge. In something of a labryinth with lots of small stair elevation changes. Very minor concern.
Malgorzata
2024 年 8 月入住 2 晚
6/10 一般
Arnaldo
2024年08月4日
满意:清洁度
Arnaldo
2024 年 7 月入住 2 晚
8/10 还可以
Katie
2024年07月30日
满意:客房舒适度,清洁度
A little gem of a place.
A lovely place to stay in a fantastic location. Suite was a bit battered round the edges but it was very clean and very Italian! Very good continental breakfast included. Reception staff were pleasant and helpful, arranging for me to have some laundry done (at a cost) and booking our water taxi for our return to the airport.
Would definitely stay there again.
Katie
2024 年 7 月入住 4 晚
8/10 还可以
真实旅客
与家人出行
2024年07月29日
满意:客房舒适度,清洁度
The apartment sized room was perfect for my family of five. The location was great. Beds were a little hard. But it was very clean and everyone was super helpful.
真实旅客
2024 年 7 月入住 3 晚
6/10 一般
Robert
2024年07月15日
满意:住宿条件和设施,清洁度
The confirmation said check in was only from 3 - 7 pm. We knew we would not make it by 7 pm so trued to contact hotel by email and phone multiple times. Never got a reply. Turns out front desk is 24 hrs. Kitchenette had no glasses, utensils, etc. Complicated to get to room (2nd floor room required 2 elevators plus steps). Other than that, staff was nice, breakfast was good, and bathroom was nice.
Robert
2024 年 7 月入住 3 晚
8/10 还可以
Maria,Kalamzoo
与家人出行
2024年07月14日
满意:清洁度
不满意:服务设施
A little confusing as the name of the hotel is different. The room was big, but no amenities
Maria
2024 年 6 月入住 1 晚
8/10 还可以
MARIO
与家人出行
2024年07月11日
满意:住宿条件和设施,清洁度
Bon service
MARIO
2024 年 7 月入住 1 晚
10/10 超赞
Alastair
2024年06月28日
满意:客房舒适度,清洁度
comforatable suite
Great little suite with amazing location near St Mark's Sq.
Shame the kitchenette was not equipped at all with even a plate, glass or a knife! We even had to ask for a kettle.
Alastair
2024 年 4 月入住 4 晚
10/10 超赞
Helle Sylvest
与家人出行
2024年06月25日
满意:客房舒适度,清洁度
Perfekt placering
Perfekt placering lige rundt om hjørnet fra Marcus pladsen.
Svært at finde da hotellet kalder sig Dan Marcus Suites og ikke Torre Dell Orologio Suites. Godt morgen buffet.
Der mangler alt i køkkenet, server en microovn og 2 glas. Vi fik allernådigst lov til at låne en el-kedel.
Helle Sylvest
2024 年 6 月入住 2 晚
10/10 超赞
Alistair Duncan
2024年06月13日
满意:住宿条件和设施,清洁度
Spectacular stay
Alistair Duncan
2024 年 6 月入住 4 晚
10/10 超赞
Amit
2024年06月9日
Amit
2024 年 6 月入住 1 晚
10/10 超赞
William
与家人出行
2024年06月9日
满意:住宿条件和设施,清洁度
Nice room
William
2024 年 6 月入住 3 晚
6/10 一般
Jon
2024年06月5日
Jon
2024 年 6 月入住 2 晚
10/10 超赞
Elizabeth,Portland
与配偶出行
2024年06月3日
满意:清洁度、服务设施、住宿条件和设施
This was a full apartment with balcony, dining table and living room (no kitchen except sink and microwave) connected to a larger hotel complex with 24 hour desk staff and only a couple blocks from San Marco square. Super convenient, nice and spacious and surprisingly quiet for the location. Great communication.
Elizabeth
2024 年 5 月入住 3 晚
10/10 超赞
Eida,doral
2024年05月27日
满意:住宿条件和设施,清洁度
Close to everything
Eida
2024 年 5 月入住 1 晚
10/10 超赞
Adrian
团体旅客
2024年05月13日
满意:客房舒适度,清洁度
Great Hotel
Great hotel, friendly and helpful staff, close to everything at a reasonable price
Adrian
2024 年 4 月入住 3 晚
8/10 还可以
Barry
2024年04月1日
满意:住宿条件和设施,清洁度
Nice property.
Barry
2024 年 3 月入住 2 晚
10/10 超赞
Dennis
与家人出行
2024年03月14日
满意:清洁度、服务设施、住宿条件和设施
Very unique hotel. The owner was very accommodating. Super close to train station.
Rooms were modern but felt like you were in the middle of Italy. Highly recommended.