Me & an elderly woman stayed here with no hot water our entire time! We were not able to shower! The thermostat was at 64 upon arriving and we were freezing so we were given a code to change it but it would default back to below 68 degrees which it was already cold & windy outside, didn’t understand why it would default to 68 or below . I’m being generous to rate it a 3 because it was dusty, initial check in code didn’t work and crumbs in drawers in kitchen, stains on bedsheets, opened food & used items in the refrigerator, very dirty vents, and dusty night stands. We did get a small reimbursement bc of the no hot water but honestly it wasn’t worth the the cost. Fortunately we brought our own blankets & tried to keep warm. We were offered to move to a different unit the night before checking out by then it was too late bc again traveling with an elderly woman to move her that late at night would’ve been more hassle