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“The food and facilities were great”

“This is not representative of what I expected of a Hilton. The hardware is decent but the software is terrible. The hotel logistics was a mess, design and layout poor, service mediocre at best. Examples include the very very infrequent cars that travel between your hotel room and the main lobby where most of the facilities and restaurants were. Toilets in the common area were extremely dirty with pee on the toilet seat at most times. Although it was all inclusive, they do not serve alcoholic……

“Rooms are beautiful and spacious. The property is set-up in a way that's very unique. They incorporate the feel of Tulum with boho chic decor. Loved the stay.”

“Bahia Principe Luxury Akumal is our go to resort when traveling to mexico. We have stayed at this resort since 2012. The staff is amazing and friendly. The specialty restaurants are excellent. Any problems that are experienced, if any, are corrected immediately. There are only two areas of disappointment that we have observed during our last 4 visits: 1- the entertainment has diminished and 2- The number of transportation shuttles is less and they seem to run less often. In the past, there were……

“I loved the ability to move from different areas of the resort! From restaurants, parties and shows! It was such a unique experience and one that I can’t stop raving to my friends and family about! ”

“Beautiful resort ”