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“This is not representative of what I expected of a Hilton. The hardware is decent but the software is terrible. The hotel logistics was a mess, design and layout poor, service mediocre at best. Examples include the very very infrequent cars that travel between your hotel room and the main lobby where most of the facilities and restaurants were. Toilets in the common area were extremely dirty with pee on the toilet seat at most times. Although it was all inclusive, they do not serve alcoholic……

“My daughter and I had a wonderful stay at this property. It is amazing in every aspect. Swimming pools were wonderful, the beach was outstanding. The booking of the restaurants was easy lots of choices, the food was delicious. With the property being so large, even though there were lots of people you never felt crowded. I would highly recommend staying here the crystal blue water was amazing for snorkeling. All the staff were very welcoming. We will definitely be back. Thank you so much for……

“Our first experience was one to remember! We would definitely recommend & return again. Perfect for couples. Romantic. ”

“晚上的餐厅不容易订位置，太少位置了。”

“Love the resort especially sian kaan couldn’t really ask anymore of the resort other then maybe better cart service between the other resorts ”

“Everything fine just food should be a little better ”