Staff seems friendly but was not helpful. Said they’ll email me my checkout receipt but never received it. Room was listed for 7 people for 2 queen beds and a pullout bed which does not fit 7 people. Had to go ask for bedding for the pullout bed but they don’t provide extra pillows. That’s strange. Also the pullout bed is very old. We had a hard time pushing it back in. Took 15 mins to push it back in.
Pheng
2025 年 1 月入住 1 晚
6/10 一般
Ahmad
2025年01月4日
Ahmad
2024 年 9 月入住 2 晚
6/10 一般
tiffany
2025年01月2日
满意:员工和服务
不满意:住宿条件和设施,清洁度
tiffany
2024 年 12 月入住 7 晚
10/10 超赞
Ryan
与家人及幼儿出行
2024年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love staying here when traveling with our large family, it’s so convenient and comfortable.
Ryan
2024 年 12 月入住 1 晚
10/10 超赞
Mai
2024年12月15日
满意:清洁度、员工和服务、住宿条件和设施
Good
Mai
2024 年 12 月入住 2 晚
10/10 超赞
Mai
与配偶出行, 商务旅客
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Mai
2024 年 12 月入住 1 晚
10/10 超赞
Sarah
2024年12月2日
满意:清洁度、员工和服务、住宿条件和设施
Suite was fantastic! Pulled into the hotel later than anticipated a d they helped us get the game on and they were so kind and helpful with food delivery and many questions!
Sarah
2024 年 11 月入住 1 晚
4/10 很差
Barbara
与家人及幼儿出行
2024年11月15日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The water line was shut off for several hours leaving us unable to use the restroom.
Barbara
2024 年 11 月入住 1 晚
8/10 还可以
Joe
2024年11月12日
满意:员工和服务,清洁度
Joe
2024 年 11 月入住 1 晚
2/10 糟糕
Jeff
2024年11月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Got there and checked in,the lady at the desk was nice but had mentioned that the water had just came back on puts me in a room in the back 2nd floor room 218 so ok no big deal the room was ok, the next morning i get up and get ready to shower and there is no hot water so i go down ask the lady at the deck what is going on can they fix this right now she pretense to fill out a work order and never rights anything down so i go back up wait for 2 hours and nothing so i checked out and tell her ther is no hot water again and she said thaks for letting me know, how rude can you be the wait staff was horrible maybe worse then not having hot water. I do expect a full refund and an apology for her actions before i file a repot
Jeff
2024 年 11 月入住 1 晚
4/10 很差
Amy
2024年11月11日
不满意:清洁度、服务设施、住宿条件和设施
Stay was ok. Hotel little run down.
Amy
2024 年 8 月入住 2 晚
10/10 超赞
shannon
2024年11月10日
满意:清洁度、员工和服务、住宿条件和设施
Was great value for the price!
shannon
2024 年 11 月入住 1 晚
2/10 糟糕
DAVID RAY
与家人及幼儿出行, 与家人出行, 带宠物出行
2024年10月13日
不满意:服务设施
Property was dirty, rooms were dirty
No peep hole on my door, no ac in bedroom, no tv in bedroom
DAVID RAY
2024 年 10 月入住 2 晚
10/10 超赞
Chris
与家人及幼儿出行
2024年10月13日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful property. Staff is nice. Can’t wait for breakfast. Only complaint. Large stain on couch and toilet handle broken.
Will definitely stay again.
Chris
2024 年 10 月入住 1 晚
10/10 超赞
Kimberly
2024年10月7日
满意:服务设施
Very nice and clean will book again
Kimberly
2024 年 10 月入住 1 晚
10/10 超赞
David
与家人出行
2024年09月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and roomy
Nice and roomy
David
2024 年 9 月入住 3 晚
4/10 很差
Jackie
商务旅客
2024年09月27日
不满意:住宿条件和设施,清洁度
I wanted to do laundry because I planned on it when picking this hotel. Laundry available is important to me. I went to get detergent and no one was at the front desk. I waited a while and eventually left. I didn’t get to do laundry. The shower in my room was VERY old and permanently stained. It just felt dirty. The ceiling in my hallway was leaking and when it collapsed they put a cone on the floor next to the shattered ceiling tiles but didn’t clean it up. There was also a mouse in my room. This was my last night and it was almost 12 and because I couldn’t even get detergent earlier I didn’t bother trying to switch rooms. The back door where I would go in and out of was broken so the lever was zipped tied down to keep it permanently open. Anyone could have come in at anytime and made me feel less safe. I would not stay here again. I recommend renovating, hiring pest control, and training staff to be available.
Jackie
2024 年 9 月入住 4 晚
4/10 很差
Phyllis
带宠物出行, 与配偶出行
2024年09月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Suite looked like it was under repair, kitchen not stocked and a cockroach was running around the breakfast / coffee station
Staff was rude and inattentive at check in
Phyllis
2024 年 9 月入住 1 晚
8/10 还可以
Kelsey
商务旅客
2024年09月5日
满意:员工和服务、服务设施、住宿条件和设施
The hotel staff were really nice. The room was nice except some cleanliness issues. Fridge was dirty and had hair in it, even in freezer. Shower was large but the safety bar in it was broken and rusted off of the wall. The trim was gone in a couple of places in the room. But it was a good visit.
Kelsey
2024 年 9 月入住 1 晚
4/10 很差
Angela
与家人出行
2024年09月3日
不满意:清洁度
Not the best trip
I rarely leave bad reviews. The buffet was good, the area was nice and the coffee bars were well stocked. As for the bad: The kitchen was significantly under stocked (I.e. 3 plates, 2 forks and 1 pot). Except for the bathroom and kitchen sink, nothing was clean. Everything was sticky or dusty. The sheets had not been cleaned. They had hair and grease stains on them. Our toilet made a horrible ear-piercing noise for 10-60 minutes after ever flush. We were told that maintenance was coming the next day but that didn’t happen. It finally resolved on its own the second day.
Angela
2024 年 8 月入住 2 晚
8/10 还可以
Vikki
2024年08月26日
满意:清洁度、住宿条件和设施、客房舒适度
Vikki
2024 年 8 月入住 4 晚
6/10 一般
Dorinda
2024年08月25日
不满意:住宿条件和设施
The room was dusty. Dust is growing out of the vents and the ceiling fan was covered in dust. Room was not properly cleaned in months. Pull out bed is very old the cloth on the chair is peeling and it was dirty. The television and remotes did not work. Front desk had to be called for assistance. Worse experience ever in a Homewood Suites.
Dorinda
2024 年 8 月入住 5 晚
8/10 还可以
Tippawan,Enid
2024年08月22日
满意:员工和服务,清洁度
I like the accommodations. My only complaints are that the toilet flapper was broken and a couple of lights were out.