2/10 糟糕
Lequan
与家人出行
2024年10月27日
不满意:清洁度、员工和服务、住宿条件和设施
As you know we booked and paid through Expedia. Upon arrival My husband was asked for his ID and card. He thought it was to verify the card used. He was charged $100 refundable fee without our knowledge upon entering the room. There were a couple roaches on the wall Behind the TV as well in the bathroom, which I killed, there was hair in the tub the bed smelled. we were too tired to go somewhere else and we did not have the funds to go somewhere else. They took extra money check out would be refunded by 11:15 and it would take 2-3 business days to receive the money. Frustrating is putting it mild!
Lequan
2024 年 10 月入住 1 晚