Great weekend get away. Great breakfast and staff was America and pleasant
Melissa
2025 年 1 月入住 2 晚
8/10 还可以
Marcia
与配偶出行
2025年01月8日
满意:清洁度、员工和服务、服务设施
I do not view this property as a "Penthouse" as it is described. It is only a penthouse in the fact that it is on the third floor of a walk up. The elevator was not available for this unit.
When we checked in and got to our room the room temperature was 58 degrees. We dropped our luggage, turned the heat up and left to stay warm in the car. (It was 20 degrees outside)
The patio door leaked badly. We found some newspaper to shove in the void where the cold air was coming in.
The hotel is in bad need of a remodel. It clearly shows it's age. We will not be back.
On the other hand, it was well outfitted with pans and Utensils and glass wear. Was disappointed there were only plastic champagne flutes. I bought a glass wine glass at the dollar store.
The staff was very friendly and helpful. We did let them know about the complaints we had.
Marcia
2025 年 1 月入住 2 晚
10/10 超赞
Tina
与配偶出行
2025年01月7日
满意:清洁度、员工和服务、住宿条件和设施
Very nice room
Tina
2025 年 1 月入住 1 晚
8/10 还可以
Cammerissia
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
Cammerissia
2024 年 12 月入住 1 晚
10/10 超赞
Grisela
与配偶出行
2024年12月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Grisela
2024 年 10 月入住 1 晚
6/10 一般
Shannon
与家人出行
2024年11月23日
Hotel room was odd. No privacy in bathroom. Open air bathroom
Shannon
2024 年 10 月入住 2 晚
10/10 超赞
joseph
2024年11月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely a beautiful view of the bay/ lake! Convenient location for stores and gas stations and just an overall beautiful place to stay! Would highly recommend and I would for sure stay there again! Staff was amazing all weekend as well!
joseph
2024 年 11 月入住 2 晚
10/10 超赞
Kelsey
2024年11月16日
Kelsey
2024 年 10 月入住 3 晚
10/10 超赞
Michelle
与配偶出行
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great view, nice staff and clean. Would definitely stay another weekend again.
Michelle
2024 年 11 月入住 2 晚
8/10 还可以
RHINO
与家人出行
2024年11月12日
满意:员工和服务、服务设施、住宿条件和设施
THE VIEW
RHINO
2024 年 10 月入住 2 晚
8/10 还可以
Jill
2024年11月7日
满意:住宿条件和设施
Jill
2024 年 10 月入住 3 晚
6/10 一般
Sidney
2024年10月31日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Sidney
2024 年 10 月入住 2 晚
10/10 超赞
Loyd
2024年10月26日
满意:清洁度、员工和服务、住宿条件和设施
Loyd
2024 年 10 月入住 2 晚
10/10 超赞
Lisa
与配偶出行
2024年10月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay to see Traverse City! Views were absolutely beautiful! Room was huge & clean!
Lisa
2024 年 10 月入住 2 晚
10/10 超赞
Kim
与配偶出行
2024年10月19日
We have stayed here many times, and had a great visit each time. Staff is very helpful and friendly.
Kim
2024 年 10 月入住 1 晚
6/10 一般
Mark
2024年10月17日
满意:员工和服务
不满意:清洁度
Definitely an older property that needs some updating. The view is beautiful and so is the beach area. The rooms aren't sealed well and traffic noise is loud. Needs a full length mirror, and some deep cleaning.
Mark
2024 年 10 月入住 2 晚
6/10 一般
daniel
2024年10月16日
不满意:住宿条件和设施,员工和服务
Nice waterfront view from balcony. Room is dated and needs updating. Can hear every step people in the room above you take all day and night. If you’re going to stay here request a room on the top floor. Pay close attention to your bank or credit card information if you prepay as some people working at front desk erroneously charged me and am still waiting for the pending charges to drop off.
daniel
2024 年 10 月入住 3 晚
8/10 还可以
Brandon
与配偶出行
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked how nice it was there staff was great and everything. What i didnt like was the tv box was on the wall so it wouldn't work unless u stood by the tv to run it and i also never got told thelat there was a 100 dallor deposit even if i used my dept card and wont receive the deposit for a month
Brandon
2024 年 10 月入住 1 晚
6/10 一般
Kathryn
与家人出行
2024年10月14日
满意:员工和服务
不满意:清洁度
Won’t Return
I’ll start by saying the staff is friendly and the location/view is wonderful. However, the “penthouse” we stayed in for 2 nights was not wonderful. The carpet and table chair fabric was filthy with many stains. The sliding door blinds were very dirty with several missing pieces so you can’t completely close them. Hard floors were very dirty under furniture, like that’s where stuff (including hair and fingernails) got swept to. The shower water has an unpleasant odor that was very noticeable during every use. Dust and spider webs visible on the track lighting and ceiling fan. Room 411 really needs a thorough cleaning and updates! No central air, wall units only. At nearly $800 for 2 nights and a penthouse title we expected a clean room. Parking was easy and the grab and go breakfast was convenient. Unfortunately, based on the condition of the specific room we had, we won’t return.
Kathryn
2024 年 10 月入住 2 晚
4/10 很差
Robert
与家人出行
2024年10月13日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Paper thin walls and between floors. So much noise I don’t sleep. The corners and edges were dirty and everything is old and needs updated.
Robert
2024 年 10 月入住 2 晚
10/10 超赞
John
2024年10月10日
John
2024 年 9 月入住 2 晚
8/10 还可以
Daniel
与配偶出行
2024年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall we did enjoy the stay and would possibly stay here again, it’s in a great location, easy parking, beautiful views from the room. Only slightly disappointed because it is quite outdated, not as clean in some areas just due to being older, things could definitely stand to be redone. And the breakfast was way less than advertised.
Daniel
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024年10月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The property was very well kept. Room was very clean, could use a little paint freshening up some wear and tear. Bed was very comfortable. Room was large with a great view.
Could use a vending machine for snacks, chips, candy and or options in the office area.
Staff were extremely helpful and very nuce.