Close to the airport made for a convenient stay for our overnight layover. Room was beautiful and included a little kitchen. Resultant on site was good. Morning shuttle is packed if you need it go at least 30min early. Sucks you can't pre-book a spot on the shuttle.
Courtnay
2024 年 10 月入住 1 晚
6/10 一般
Mark,Elk Grove Village
与配偶出行
2024年11月20日
满意:住宿条件和设施,员工和服务
I booked this hotel for my nephew and niece for a 1-night stay to make it convenient for them to return to Poland from Toronto airport. This hotel is conveniently located 10-15 minute walk from Terminal 3. They also have a shuttle service that runs every 30 minutes on the hour and half hour. The staff was very nice, rooms clean, and included wonderful amenities like indoor pool that is open 24-7. The most amazing thing with this hotel was the free breakfst selection! This was no "run-of-the-mill" breakfast It had so many options and nice compliations of items. If you are looking for a hearty breakfast, you will find it here. Keep up the good work Element!
Mark
2024 年 9 月入住 1 晚
4/10 很差
LORILEE
2024年11月20日
不满意:员工和服务
LORILEE
2024 年 11 月入住 1 晚
10/10 超赞
Brenda
团体旅客
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here during one of the busiest times in History, Taylor Swift Eras Tour and everything went so smoothly with shuttle service and amenities at the hotel!
Brenda
2024 年 11 月入住 2 晚
10/10 超赞
Jennifer
团体旅客
2024年11月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel to stay at that is located close to the airport and train station. Free shuttle service. Rooms were clean, staff was very friendly and breakfast had many options. Would stay again.
Jennifer
2024 年 11 月入住 2 晚
2/10 糟糕
Renee
2024年11月18日
不满意:清洁度、员工和服务、住宿条件和设施
We paid over $700 a night and they didn’t even clean our room. We got back and our room was a mess no clean towels. Cups all dirty bed was not made.
Renee
2024 年 11 月入住 2 晚
8/10 还可以
Stephan
2024年11月17日
满意:清洁度、员工和服务、住宿条件和设施
Stephan
2024 年 11 月入住 1 晚
2/10 糟糕
Christina
2024年11月17日
不满意:员工和服务,清洁度
Staff was rude and shuttle service to and from airport was not convenient. We actually had to walk in the freezing cold to get to the airport because the shuttle was full and we’d have to wait another half hour 40min.
People were budging in line to get on the shuttle because they couldn’t wait.
Not impressed and would never stay there again
Christina
2024 年 11 月入住 1 晚
10/10 超赞
Roberta
与家人出行, 团体旅客
2024年11月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was easy to walk to from terminal 3 and access the terminal train to terminal 1. The hotel room was clean and spacious with all the kitchen appliances and dishes you need. I loved that the hotel uses large bottles of shampoo/conditioner and body wash instead of small bottles. The beds were very comfortable and the comforters were amazing!
Roberta
2024 年 11 月入住 2 晚
10/10 超赞
Luke
商务旅客
2024年11月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great gym and the pool is the best one in a hotel I've seen in a long time. Bar makes great Old Fashioneds.