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“Overall the Tanoa is a great hotel, nice staff, clean and tidy with good facilities and amenities.They let themselves down by ridgedly sticting to the rule of no refunds. Because of circumstances beyond our control we had to cancel a booking made through Expedia. Those circumstance caused us to stay at the Tanoa for four days just not the day we had to cancel. No refund or credit towards our extra days of stay. Tanoa tried to say it was Expedia's policy which was not true. Expedia were great……

“The staff at Simon's Place are absolutely fantastic and would go above and beyond whenever you ask for help. Tip for tourists: if you need to contact the hotel before your arrival, the easiest way is to send them a message on Facebook.”

“Our room was clean and spacious, complimentary water. Receptionist was friendly and booked our airport transfer for us. Would recommend this hotel.”

“Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.”

“Absolutely beautiful suite. Clean. Well decorated. Staff was friendly and communicative when needed. Very helpful in coordinating a late check in. Helped coordinate transfer to the airport. Wonderful view of the ocean. ”

“Wonderful rooms with a view, excellent staff. In house restaurant is good”