The room is beautiful, but the check in procedure is not smooth and well prepared. Also for the housekeeping request is not up to my expectation.
Chan
2019 年 8 月入住 5 晚
8/10 还可以
真实旅客
2019年08月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 8 月入住 3 晚
2/10 糟糕
真实旅客
2019年07月6日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst experience
Bad experience. The hotel is simply not ready for guests. No reception and we need to call the hotline remotely to get the key. However, the check in process took us 30 min....
Even worse, the key cannot be injected in the room to get the power supply. And the place is not clean with some hairs in the bed. Not to say there is a hidden charge of jpy10000 for cleaning service...
Location is great though. It takes only 5 min walk to shinjuku station and many restuarant choices nearby.
But believe me, you can have much better choice with the same price. I won't recommend anyone to stay in this hotel definitely.
真实旅客
2019 年 6 月入住 1 晚
10/10 超赞
Yichen
2019年06月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
1附近很多有名店家
2.入住前需用email填好入住旅客資料,到現場用遠端影像check in。且要記得收email,會有一組check in 號碼,才有辦法在數位螢幕上輸入。