Massive renovation at the time of our stay. No one to check us in at the front desk, waited 20 min and even tried calling several times. We ended up going out to eat and then returning, and finally we were able to check in. Piles of trash in lobby from construction. We were asked to not use our shower until morning as the tile around the tub was still wet. We paid for a king studio and got placed in a small double queen. The fridge in the room was full of previous occupants food and was a mess. I tried to talk to the front desk to complain but sat there for another 20 min while the clerk had a conversation with her friends, never acknowledging me. After voicing my complaints, she was very dismissive and gave me several excuses and zero resolutions. Also our ac did not work. I would avoid this property if there are other options.
Ralph
2024 年 9 月入住 1 晚
10/10 超赞
Julissa
与家人出行, 团体旅客
2024年07月11日
满意:清洁度、员工和服务、客房舒适度
Julissa
2024 年 7 月入住 1 晚
10/10 超赞
Brittany
与配偶出行, 商务旅客
2024年07月1日
满意:清洁度、员工和服务、服务设施
The hotel is undergoing what looked like a renovations
Brittany
2024 年 6 月入住 2 晚
10/10 超赞
Gerardo
2024年07月1日
Gerardo
2024 年 6 月入住 1 晚
10/10 超赞
Juan
与家人出行
2024年06月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Juan
2024 年 6 月入住 2 晚
10/10 超赞
Evangelina
2024年05月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Evangelina
2024 年 3 月入住 2 晚
2/10 糟糕
Amanda
与家人及幼儿出行
2024年05月20日
I booked a suite with a king size bed and a pull out sofa bed through Travelocity. When I got to the hotel to check in I asked the person at the front desk to verify what kind of room because this isn’t the first time I booked through a third party site and had issues with the room descriptions. They told me they don’t have any suites. I call that false advertising. For that and that alone I will rate my experience a one of out 5 stars. Either Travelocity messed up or the hotel did. The third party sites and the hotels that use them need to coordinate their information better so it stays current and accurate.
Amanda
2024 年 5 月入住 1 晚
8/10 还可以
Terry
与家人出行, 带宠物出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Terry
2024 年 4 月入住 3 晚
10/10 超赞
Tinglei
2024年03月8日
Tinglei
2024 年 3 月入住 4 晚
10/10 超赞
Antonyette
商务旅客
2024年01月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
. Had a nice stay
Antonyette
2024 年 1 月入住 4 晚
10/10 超赞
Christy
与家人出行
2024年01月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christy
2024 年 1 月入住 1 晚
10/10 超赞
Ernestina S
与家人出行
2023年12月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk lady was so friendly & nice. The bed & pillows were awesome
Ernestina S
2023 年 12 月入住 1 晚
10/10 超赞
Sandra
与家人出行
2023年12月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sandra
2023 年 11 月入住 1 晚
10/10 超赞
Eloy
与家人出行
2023年09月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Reunion
It was an amazing stay. The hotel was very clean, the staff vary accommodating. Check in was fast. We really enjoyed the breakfast. Grandson enjoyed the clean pool. Lived the extra towels already in the room.