4/10 欠佳
Lawrence
家人同遊, 親子同遊
2025 年 3 月 23 日
不滿：整潔度和住宿狀況
When we first arrived, the hotel was under obvious construction. I did not see any info about this when I booked. That would have been useful as we would have looked elsewhere. When checking in, our original two rooms were not available. They said that they overbooked. Not sure why this is a thing. Only sell rooms you have. We ended up with one room with balcony and one without. Because of the balcony door not locking in one of the rooms, we ended up being moved to a non-balcony room on the same floor as our other booked room. We originally asked about getting a room on the same floor and were told there were not two on the same floor. But only a few minutes later, there were two available together. The hotel had a general dirtiness to it. The corridor carpets were visibly dirty. The elevator carpet was filthy. The following are things found in both of our rooms. Hair on two pillows. Dirty sofa bed linens. I had to go to front desk to get new ones. There was a broken balcony door lock on our first room. They were able to switch us to a new room, which didn't have a balcony. There were stains on the sofa. There was a cracked sink and broken shower stopper in one of the rooms. The front desk staff were helpful and apologetic. It just felt like there was a lack of care about cleanliness. I can live with the construction, but the dirtiness is a deal breaker. We stayed at a Courtyard in McDonough, GA and it was great! This Courtyard in Valdosta fell way below expectations.
Lawrence
於 2025 年 3 月住了 1 晚