“We look at the page to see the new year's activities in the room But we were shown the street room and couldn't see the Times Square New Year's Eve event at all. We asked for a room change and we had to pay more. We later paid more to get us another room. Will not book this hotel again.”
"The first time I encountered a door card error, the mobile phone charging socket in the room was broken, and there was no toothbrush, toothpaste and slippers💔"