The breakfast was just a paper bag full of bagels and Jimmy dean sandwiches. They said they had a cafe but it wasn’t even unpacked or opened so couldn’t even go. Overall the service was great and we stayed in the “new building” which was nice and upgraded and very spacious.
Thamires
2024 年 11 月入住 1 晚
6/10 一般
Adrian
2024年11月18日
满意:清洁度、员工和服务、住宿条件和设施
I've thought about this since actually checking in. While it's a nice hotel and I mean that, the staff are also awesome it's actually the work that they did was really half ass. If someone that worked for my companies did the project management of the renovation that they did I'd fire them.
The hotel in general is nice but you can see that ownership went for cheap and easy instead of trying to elevate their property to be the hotel in town instead of some fresh paint and some cheap lipstick. I say this as they did room reno's but forgot to add a ceiling lights so even with all the lights (one pot light and a double bedside reading light) the room is really dark, they choose to leave the org. shower diverters and tubs even though they did new tiles in the bathrooms and gave them all facelifts. Diverters from Moen are under a $100US and would have provide better water temp balancing, looks and the feeling that the ownership wasn't trying to cheap out. The fire doors aren't set properly at all and you can hear them close from a hall away so if you're beside one like I was ask to be moved to another room as it's none stop closing banging.The staff was excellent and this review isn't about them shouldn't reflect on them as the reception staff and cleaning staff were super friendly and knew their jobs.
Seriously though, you guys need to hire proper management for your renovations as this was barely passible considering what you could have done with marginally more budget.
Adrian
2024 年 11 月入住 2 晚
6/10 一般
Candance
2024年11月14日
Candance
2024 年 8 月入住 1 晚
4/10 很差
Lori
与配偶出行
2024年11月12日
The wall heater/ac was very old ( original) and very loud. We didn’t run it at night especially cuz it was too loud to sleep. Only had blinds and no curtains so was very light from the streetlights. Towels were paper thin. The bed was comfortable and room was clean.
Lori
2024 年 11 月入住 3 晚
8/10 还可以
Albino
商务旅客
2024年11月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer service is great. Convenience store and restaurant nearby.
Albino
2024 年 11 月入住 1 晚
10/10 超赞
Sky
2024年11月7日
满意:清洁度、员工和服务、住宿条件和设施
You can see the damb.
Sky
2024 年 10 月入住 1 晚
10/10 超赞
Christina
与家人出行
2024年11月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean property and loved the restaurant.
Christina
2024 年 9 月入住 2 晚
8/10 还可以
Eva
带宠物出行, 与配偶出行
2024年10月31日
满意:清洁度、员工和服务、服务设施
Room was comfortable. Still needs some updates. Access was great, and was plenty of area to take the dog out. They need to update/repair the doors from outside to halls where rooms were. Some don't latch unless you manually pull them closed, so security could be iffy. Overall, it was an OK
Eva
2024 年 9 月入住 2 晚
8/10 还可以
James
与家人出行
2024年10月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy access off Hwy 97
James
2024 年 9 月入住 1 晚
8/10 还可以
Troy
与家人出行
2024年10月26日
满意:清洁度、员工和服务、服务设施
Right on the Columbia River
Troy
2024 年 10 月入住 1 晚
8/10 还可以
Candance
与配偶出行, 商务旅客
2024年10月25日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel itself was fine . No elevator and the rooms were a long way from the front desk . The restaurant staff was awesome ! The views were beautiful, the rooms were nice ! The staff at the front desk made me feel unwanted and belittled me . If we weren’t here on business and it was vacation I would be super sad they talked to me that way when I was paying my money to stay there !! Hateful ladies ! All of them !
Candance
2024 年 10 月入住 3 晚
10/10 超赞
Robert
2024年10月23日
Robert
2024 年 9 月入住 3 晚
6/10 一般
Mark
2024年10月23日
满意:员工和服务
不满意:住宿条件和设施
Mark
2024 年 10 月入住 1 晚
10/10 超赞
Roberta,Oldtown
与配偶出行
2024年10月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This newly remodeled property was the perfect stopover for us as we traveled. The staff was pleasant, the dining room menu was varied and the atmosphere was warm and welcoming.
The only thing that was mildly off putting was the C&W music which was too loud in the portico and foyer. I like country as much as the next person but the volume could come down a notch.
Overall I’d give a 9.5 out of 10!
Roberta
2024 年 10 月入住 1 晚
8/10 还可以
Candance
与配偶出行, 商务旅客
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施
The doors to the side buildings do not work
Candance
2024 年 10 月入住 3 晚
10/10 超赞
Candice
2024年10月21日
满意:清洁度、员工和服务、住宿条件和设施
Candice
2024 年 10 月入住 1 晚
10/10 超赞
Jeanette
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、服务设施
Didn’t like all the noisy door slams . You could hear everything . I wasn’t fond of the lock on the door and how you could see people walking by your room from the bottom of the door. But because your staff were great we would probably stay again maybe in a different area .
Jeanette
2024 年 10 月入住 1 晚
10/10 超赞
Lara
与配偶出行
2024年10月18日
满意:员工和服务、服务设施、住宿条件和设施
I loved the ease of check in, the room was updated with new fresh updates, and the dinning room was wonderful as well as the waitress!
Lara
2024 年 10 月入住 1 晚
10/10 超赞
Leia
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The recent renovation is beautiful. The staff are friendly and absolutely welcoming upon you're arrival and departure, thank you kindly.
Leia
2024 年 10 月入住 3 晚
10/10 超赞
Scott
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Say Motel but this is the 5 star property in The Dalles Oregon. Great Views, rooms are kept clean. Staff is nice
Scott
2024 年 10 月入住 1 晚
8/10 还可以
Melanie
2024年10月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk attendant was so helpful and great to work with! The room was clean and very nice. Pet friendly access and staff!
Melanie
2024 年 9 月入住 1 晚
6/10 一般
Julie
2024年10月6日
满意:员工和服务
Everything was good except the breakfast is basically pulled out of a fridge/freezer and you have to heat it up yourself and the hallway in the old building smells really bad. The rest of the place is remodeled but the carpets in the hallway are old, stained and I’m assuming that’s where the awful smell comes from.
Julie
2024 年 10 月入住 1 晚
4/10 很差
Travis
与配偶出行
2024年10月5日
不满意:住宿条件和设施,清洁度
The main lobby has been upgraded nicely. The rooms however are done with cheap materials and it feels like it. Shower fan did not work, hair left in shower and drain. Overall the cleanliness was lacking. Also, no elevator.