2/10 糟糕
Kim
与家人出行
2025 年 4 月 18 日
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
We stayed in the middle building, which is 3 stories and has NO ELEVATOR (we were told they were 'grandfathered in' so didn't have to put one in--they should do it anyway!!!). The 1st floor is UP 1 flight of stairs! Since we were on the 2nd floor, we had to drag our heavy suitcases up 2 flights. We were offered a luggage rack for our luggage, but what good does that do when you have NO ELEVATOR? We saw several seniors trying to drag their suitcases up and down the stairs. Their signs are extremely confusing, with arrows pointing every which way, but upon trying to exit the building, we got down to the first floor and there were no signs at all to say where the exit was. In an emergency, this is unacceptable. The room doors don't close unless you really yank them shut. There is no freezer in the fridge. The shower was VERY slippery. How hard would it be to put non-skid strips in???? DANGEROUS! Only warm water in the shower at 10 at night. 2 sinks, but only 1 had built-in soap dispenser, so what good is the other one? The ice machine was unplugged so we couldn't get any ice, which we needed since there was no freezer in the fridge. This property is old, and it shows. No breakfast was offered, either. For what they charge, I expect a LOT more. Including an ELEVATOR!!!
Kim
2025 年 4 月入住 1 晚