Worst roach motel with the worst customer service!
There were bugs in the room the entire stay. There was never any hot water for comfortable showers. Two lamps in the room had no light bulbs. Only one small trash can and it didn't get emptied one time during the 4 night stay, nor did I ever get any type of service in the room whatsoever. There was a bad odor in the room that an air freshener I purchased couldn't help with. My car could barely get through the parking lot two of the 4 days because they failed to even plow the lots and spaces in front of the rooms. This was by far the worst accommodation I have ever had in over 40 years of traveling and vacationing.
Ronald
於 2025 年 1 月住了 4 晚
4/10 欠佳
Justin
家人同遊
2025 年 1 月 13 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
1st thing i noticed was you could see the outside when the door was closed. The heater had a hard time working. When we got there the room was freezing. Usually if the hotel knows there is someone coming into that room it would be warm/cold depend on the season. There was no complementy hair dryer so we had to go and buy one. Usually hotels have them so I didnt pack one. Also bought a heating blanket as we wasn't sure the heater was going to work. The bathroom fan sounded like it was going to blow up at at any moment and a hole around it. There was only enough hot water for 1 person to shower the other had to take a lukewarm/cold shower We told the person in the office and they responded as an "uh huh" and a blank stare and I felt they didnt care. The parking lot wasnt plowed well or at all. The towels were cleaned but stained but no one came and replenish them we had to ask for clean towels. The tub looked like there were cigarette stains that i had to do a double look because they looked like poop stains and there was a crack in the tub. You could see they tried to repaint but didnt do a very good job at it and the walls had stains of some sort. There was a bug buzzing my ear at night. Finally caught t it and distroyed it. Very disappointing. I had a hard time even giving 1 star...if there was an 0 star option that would be a better rating
Justin
於 2025 年 1 月住了 3 晚
2/10 很差
Carlos A
商務旅客
2025 年 1 月 12 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
I had an unpleasant moment with the hotel receptionist, he assigned me a room that was already occupied, obviously when I saw the door the guests were inside and that caused annoyance between both of us, they should be more careful with their work
Carlos A
於 2024 年 12 月住了 1 晚
2/10 很差
Henry
家人同遊
2025 年 1 月 11 日
不滿:整潔度、設施服務和住宿狀況
Worst place I had ever seen
Henry
於 2025 年 1 月住了 1 晚
2/10 很差
真實旅客
家人同遊
2025 年 1 月 3 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Dirty, used soap, rude staff. Didn’t honor service dog, had to pay fees for the dog. No smoking signs everywhere but people smoking left and right.
真實旅客
於 2024 年 12 月住了 1 晚
4/10 欠佳
Kimberlie
家人同遊
2024 年 12 月 12 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Kimberlie
於 2024 年 12 月住了 1 晚
2/10 很差
Johnson
2024 年 11 月 29 日
不滿:整潔度
Visit from hell.
Sorry to say, not a pleasant visit:
Light switch by door didn’t work.
Lamp unplugged…I plugged in.
Mould in shower ceiling.
TV unwatchable on any channel.
Microwave unplugged…I plugged in to use.
Mirror crooked on wall…installed that way…I reflexively tried to straighten it.
$20 cash “pet fee” not disclosed in registration process. Didn’t object to paying, but should have known in advance.
See photos.
I’m unlikely to consider staying at a Rodeway in the future.
Again sorry for this unrelieved negative report…I’ve never written one before.
Johnson Couch, Jr.
Johnson
於 2024 年 11 月住了 1 晚
10/10 優異
Ajay
商務旅客
2024 年 11 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place on way
Ajay
於 2024 年 11 月住了 1 晚
4/10 欠佳
Michael
2024 年 11 月 20 日
不滿:整潔度、住宿狀況和客房舒適度
You get what you pay for.
This motel is old and run down. The doors are delaminated. The walls are dirty and badly need painting. The floors were so sticky that my shoes stuck to them. There were dead bugs on the windowsills, on the washcloths and all over the bathroom counter. We spent the evening killing cockroaches or trying to kill those that got away.The bed was comfortable
Michael
於 2024 年 11 月住了 1 晚
6/10 一般
Alberto
2024 年 11 月 17 日
不滿:整潔度、設施服務和住宿狀況
They can do a better job in keeping the property in good shape.
Alberto
於 2024 年 11 月住了 1 晚
4/10 欠佳
Dave
2024 年 11 月 6 日
Dave
於 2024 年 11 月住了 1 晚
8/10 不錯
James c
2024 年 11 月 5 日
讚好:整潔度、職員與服務和住宿狀況
James c
於 2024 年 9 月住了 3 晚
2/10 很差
Aeneas
2024 年 10 月 29 日
不滿:整潔度、職員與服務和住宿狀況
Aeneas
於 2024 年 10 月住了 1 晚
10/10 優異
Thomas
2024 年 10 月 26 日
Thomas
於 2024 年 10 月住了 1 晚
4/10 欠佳
John E.
2024 年 10 月 20 日
不滿:住宿狀況
No hot water for showers. Not even one hook or bar in or around bathroom. Not even for a towel
No hair dryer.
John E.
於 2024 年 10 月住了 1 晚
4/10 欠佳
Dawn
家人同遊
2024 年 10 月 19 日
不滿:住宿狀況和客房舒適度
We looked at the room and there was mold in the toilet.
We did not stay there
The beds looked like cots with mattress on top.
Dawn
於 2024 年 10 月住了 2 晚
6/10 一般
真實旅客
2024 年 10 月 17 日
Get what you pay for
I guess you get what you pay for. First room the fire alarm kept going off. Moved to another room. There was no place to hang clothes. The bathroom exhaust fan was so loud and noisy! View was parking lot and weeds with trash. The positive was they allowed pets and didn't charge extra. Room looked old but clean.
真實旅客
於 2024 年 10 月住了 2 晚
6/10 一般
James (Carthage)
2024 年 10 月 15 日
James
於 2024 年 10 月住了 1 晚
4/10 欠佳
Bruce
2024 年 10 月 14 日
不滿:整潔度、住宿狀況和客房舒適度
Shabby
Filthy toilet, carpet, broken lock, chipped paint , bugs much more.
Bruce
於 2024 年 10 月住了 2 晚
6/10 一般
dora (west baden)
2024 年 10 月 13 日
不滿:整潔度和住宿狀況
room need a paint job, but the staff was very friendly .beds was good and conforntable