Wouldn’t recommend anyone to stay at MTN Lodge Ridgeway. We attempted to stay here on a road trip back in August. We were unable to access our room due to the front desk representative, not registering our room keys.
This was for a late check in, so there was no one on property to help, nor was there an emergency phone number to call.
We were stuck in the parking lot until close to 3am, until I found a message in SPAM folder, giving us the option to access the room once we downloaded a app(this was never mentioned when I spoke to the property on the phone)
Being stuck in the parking of the place you paid to stay at, isn’t something I would wish upon an enemy.
Completely unacceptable, and to only follow up with me once you seen the google review we left. Just goes show the property does not care about their guests.