1. Rooms had a bad smell, possibly due to rainy weather, but no effort was made to address it such as turning on the AC or burning incense.
2. Had to change rooms due to a broken shower head, indicating poor room maintenance and oversight during check-ups.
3. The new room's bathroom ceiling was full of mildew, suggesting a lack of cleanliness and maintenance across multiple rooms.
4. Despite experiencing multiple inconveniences, there was no apology from the staff, particularly at the front desk, who failed to greet, orient, or apologize to the guest.