2/10 糟糕
真实旅客
2019年04月4日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
After checking in, someone insist to help us to take the luggage upstairs. We gave 20DH for that and he asked for 50, we said no and he keep asking which make us very uncomfortable .
Then we asked the owner where to exchange money near by. He lied to us saying that the money exchange outside will be closed these 2 days and offered a very poor rate for us to exchange. Apparently the money exchange are still opened when we go out and even a random restaurant we went in offered us a better rate.
The door of the hotel room cannot be locked properly. We are still able to open it from the outside even when it is ‘locked’. Which make us feel very unsafe to stay in this hotel. The room is dirty and old especially the toilet, it looks like public bathrooms.
At the end we gave up the 2 nights and changed to another hotel.
真实旅客
2019 年 3 月入住 2 晚