Room was in ill repair, holes in the walls, very little hot water to shower. Bed was comfortable.
Aileen
2025 年 1 月入住 1 晚
8/10 还可以
La Juan
2025年01月18日
满意:清洁度、员工和服务、住宿条件和设施
La Juan
2025 年 1 月入住 2 晚
2/10 糟糕
Kimberly
与配偶出行
2025年01月9日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we arrived the front desk worker was amazing. The room was not clean at all, floor dirty, someones earring was on the floor, silverware had dried food on it, bathroom unswept, leftover food in the fridge. When we brought the issues to the manager Heather Brockways attention she told us the housekeeping supervisor is who "cleaned" the room and implied we were lying. While speaking to her she continued to give us attitude about the issues. When we asked for a number to speak to someone about the issues she told us they didnt have one.
Kimberly
2025 年 1 月入住 1 晚
8/10 还可以
Derek
商务旅客
2025年01月3日
满意:服务设施,员工和服务
不满意:住宿条件和设施
The hotel needs a facelift. There are spots ok hole filler with no paint over it. Details just aren’t payed attention to.
Derek
2024 年 11 月入住 1 晚
2/10 糟糕
Taiowa
2025年01月2日
不满意:清洁度、员工和服务、住宿条件和设施
I honestly don’t feel I could properly describe our shock when we walked in to this hotel. It seemed surreal, I am not sure how someone can operate a hotel and it be that dirty. Our towels had hair on them. there was a red liquid on the carpet and splattered on the doors. The bathroom had sticky substances on it and there was a really terrible smell. If we did not have such an early flight, I would’ve changed hotels, but we just did not have the energy I can’t believe what I saw.
Taiowa
2025 年 1 月入住 1 晚
8/10 还可以
Lena
与配偶出行, 团体旅客
2025年01月2日
满意:清洁度、员工和服务、住宿条件和设施
Everything was good
Lena
2024 年 12 月入住 7 晚
2/10 糟糕
Leslie
与家人及幼儿出行, 与家人出行
2024年12月8日
不满意:住宿条件和设施,清洁度
This property is not maintained at all. The walls and floors were very dirty. The bathroom was barely usable. The couch smelled like urine.
Leslie
2024 年 12 月入住 1 晚
10/10 超赞
Jesus
2024年12月2日
Jesus
2024 年 11 月入住 7 晚
6/10 一般
Paul
团体旅客
2024年11月27日
满意:员工和服务
不满意:服务设施
Rooms could use some renovation.
Paul
2024 年 11 月入住 1 晚
4/10 很差
Julia
2024年11月19日
不满意:住宿条件和设施,清洁度
The room needed repair
Julia
2024 年 9 月入住 2 晚
10/10 超赞
Grant
商务旅客
2024年11月18日
满意:员工和服务,清洁度
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Grant
2024 年 11 月入住 3 晚
8/10 还可以
Christopher
商务旅客
2024年11月17日
满意:员工和服务,清洁度
Stayed for a couple of nights. A bit outdated, but it did the job. Convenient to have a full kitchen too. Price for the value was worth it.
Christopher
2024 年 11 月入住 2 晚
4/10 很差
Jamar
2024年11月2日
不满意:清洁度、服务设施、住宿条件和设施
I was shocked to call and explain the entire table collapsed in my room and the response was “I don’t know anything about that”. Since there was NOTHING offered to me, I used the chairs and the bed to my personal belongings off the floor.
You can tell they haven’t put any work into the upkeep. The hallways look extremely ran down. Candlewood use to be so much better than what i experienced.
Jamar
2024 年 11 月入住 1 晚
6/10 一般
Kiomara
与配偶出行
2024年10月30日
满意:住宿条件和设施,员工和服务
For the price it wasn’t terrible but kitchen and bathroom were a little dirty that was visible to the eye.
Kiomara
2024 年 9 月入住 1 晚
10/10 超赞
Allah
2024年10月28日
满意:清洁度、员工和服务、住宿条件和设施
Love it
Allah
2024 年 10 月入住 1 晚
8/10 还可以
Jarritt
2024年10月23日
满意:清洁度、员工和服务、住宿条件和设施
Close to the airport, easy to check in and check out.
Jarritt
2024 年 10 月入住 1 晚
8/10 还可以
Grace
与配偶出行
2024年10月23日
满意:清洁度、员工和服务、服务设施
Did the job. Nothing fancy, but served our needs for a pre-flight hotel.
Grace
2024 年 10 月入住 1 晚
2/10 糟糕
Shaun
2024年10月23日
不满意:清洁度、员工和服务、住宿条件和设施
Shaun
2024 年 10 月入住 2 晚
8/10 还可以
Shemar
与配偶出行
2024年10月21日
满意:员工和服务,清洁度
It was worth the cost. My only problem was that room service never came to clean our room once.
Shemar
2024 年 10 月入住 9 晚
2/10 糟糕
Krisan
团体旅客
2024年10月20日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty, sticky floors, which we wiped down. No blanket on bed, just a sheet, hair dryer did not work, vent on floor/out of wall, not all lights worked. The entire hotel badly needed paint and a good cleaning. It smelled like urine. We feel we are entitled to a refund. We mentioned this to a receptionist who told us she would contact the manager and get back to us. Never happened. $200 a night for 2 rooms is unacceptable. We seek a refund.
Krisan
2024 年 10 月入住 1 晚
8/10 还可以
Michael,Plymouth
2024年10月19日
满意:清洁度
不满意:服务设施
Easy to access (behind the Holiday Inn Express). Lots of parking. I arrived late and left to catch and early morning flight. There is no shuttle to the airport, so note that Uber costs $15-$20 for the 5-minute ride, and my ride scheduled for 5:10 am didn't show.
Toilet was not re-filling, but it was too late to do anything about it. Other than that the room served its purpose and I slept pretty well.
Michael
2024 年 10 月入住 1 晚
8/10 还可以
Andrew
与配偶出行
2024年10月18日
满意:员工和服务,清洁度
Faucets in room dripped all night. Thin blanket, no extra blankets in closet. No bar soap provided.
Walls and bathroom cabinets scuffed up.
Could not get a ride to airport. Tried 3 different cab companies with no success.
Could be a nice hotel, but needs a lot of tlc. Room was quiet. Staff friendly.
Andrew
2024 年 10 月入住 1 晚
6/10 一般
KELLY
与家人出行
2024年10月17日
满意:员工和服务
不满意:住宿条件和设施
KELLY
2024 年 10 月入住 1 晚
4/10 很差
Nicholas
团体旅客
2024年10月15日
不满意:清洁度、服务设施、住宿条件和设施
beds were clean, new carpet, walls were dirty and the bathroom was outdated despite some renovations having been done.