First, the bathroom was incredibly dirty, which made my stay uncomfortable. The toilet lid is unacceptably dirty
Additionally, the room was very small, feeling more like budget accommodation but charges five-star rates.
To make matters worse, the dryer in the laundry area was out of order, which was frustrating as I relied on this service during my stay.
Since the hotel changed its name , the service has noticeably declined, further adding to the poor experience. I can attach photos that illustrate just how unacceptable this hotel’s condition is.
Given the high prices, I strongly recommend choosing other hotels in the Sydney area that are clean and provide better service.