When check in, the lady in the counter is not nice. She even didn’t tell us where the breakfast is and the breakfast time. Besides her, every staff is friendly.
CHUN
2018 年 8 月入住 2 晚
8/10 还可以
Powen
2018年08月31日
满意:清洁度、住宿条件和设施、客房舒适度
a good hotel in blue mountain
Some working members had bad attitude.
Powen
2018 年 8 月入住 1 晚
6/10 一般
thomas
2018年07月7日
满意:客房舒适度,清洁度
Nice area, very quiet and relax. However the hotel looks very tired.
thomas
2018 年 7 月入住 1 晚
8/10 还可以
真实旅客
2018年04月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax
Very nice to stay in Fairmont resort for our holiday.
真实旅客
2018 年 4 月入住 1 晚
6/10 一般
YAHUI
2018年04月5日
满意:客房舒适度,清洁度
浴室簡陋,小孩洗澡不方便。Cp值不高
YAHUI
8/10 还可以
Nikki
2025年01月21日
满意:清洁度、员工和服务、住宿条件和设施
Nikki
2025 年 1 月入住 2 晚
10/10 超赞
Belinda
与配偶出行
2025年01月19日
满意:清洁度、员工和服务、住宿条件和设施
Lovely place to stay
Belinda
2025 年 1 月入住 3 晚
10/10 超赞
Christopher
与配偶出行
2025年01月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff went above and beyond. Restaurants were absolutely perfect. The room was clean and well kept.
The resort is definitely a favourite with families so if you're looking for a couples getaway this MIGHT not be for you. I went with my partner and we still had a blast, but having parents in the spa with their kids splashing around wasn't exactly relaxing. Will definitely be coming back with my kids though!
Christopher
2025 年 1 月入住 4 晚
10/10 超赞
Juliet
与家人出行
2025年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful property with everything you need for a family stay. I would say there are a lot of young children there.
Juliet
2024 年 12 月入住 1 晚
8/10 还可以
Kylie
与配偶出行
2025年01月7日
满意:员工和服务
Property well located with ample parking.
Kylie
2024 年 12 月入住 3 晚
6/10 一般
THI LE UYEN
与家人出行
2025年01月2日
We have been coming to The Fairmont the past 10 odd years and have always enjoyed our short staycations; however, this one was disappointing.
Limited dining options and availability. Have to pay for the children's activities. The ambience and vibe was no longer there. Sad to have to say the above things.
THI LE UYEN
2024 年 12 月入住 2 晚
10/10 超赞
Samantha
2024年12月26日
Samantha
2024 年 11 月入住 1 晚
10/10 超赞
Mélène
2024年12月22日
Mélène
2024 年 12 月入住 1 晚
4/10 很差
Viviana
与配偶出行
2024年12月20日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Noisy children in hallway outside our room. Cafe noisy and dirty. More suitable for families with young children.
Viviana
2024 年 12 月入住 1 晚
10/10 超赞
WAI KWONG
与家人出行
2024年12月18日
满意:清洁度、员工和服务、服务设施
The C.S.is helpful
WAI KWONG
2024 年 12 月入住 2 晚
10/10 超赞
Debbie
与家人出行, 与配偶出行
2024年12月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The resort has so many facilities for all ages from indoor/outdoor pools to arcades, tennis, gym etc Leura shops are only 5min drive from the resort. Breakfast and coffee was delicious. Everything was amazing. The sound proofing is a little on the thin side but other than that, everything was to our expectation.
Debbie
2024 年 12 月入住 2 晚
10/10 超赞
Kouser
2024年12月12日
Kouser
2024 年 11 月入住 1 晚
8/10 还可以
EMILY
2024年12月11日
满意:清洁度、员工和服务、住宿条件和设施
We couldn’t stay long as our child was sick but overall it was a great place to go with young children.
EMILY
2024 年 12 月入住 1 晚
8/10 还可以
Sonja
2024年11月30日
Sonja
2024 年 11 月入住 2 晚
10/10 超赞
William
2024年11月30日
满意:清洁度、员工和服务、住宿条件和设施
William
2024 年 11 月入住 1 晚
6/10 一般
Liam p
与家人及幼儿出行
2024年11月24日
不满意:清洁度、员工和服务、住宿条件和设施
We booked dinner at golf club and was treated terrible. Chef shouted out loud so i could hear if he doesn't like the menu tell him to pick something else or eat elsewhere when i asked to swap mash and onion rings to chips only. Crazy someone could think thats ok. Obviously we never stayed and left. Also pool is very dated, bit dirty, broken tiles around which for a supposed 4☆ is crazy. Ok time for a night which we stayed but doubt I'd come stay again after complaint was pretty much ignored by management.
Liam p
2024 年 11 月入住 1 晚
6/10 一般
Eun Jung
与配偶出行
2024年11月21日
满意:服务设施
It did not meet my expectations in every aspect including the bed being so old.