6/10 一般
Chun Han
与家人出行, 与配偶出行
2021年12月27日
满意:清洁度、服务设施、住宿条件和设施
I booked one king size bed private hot spring room in Expedia, but the hotel system shows double beds private hot spring room when I arrived. The front desk took 10 min to get me the right one. However, when I entered the room, it was totally uncleaned. Looked like someone just left the room without cleaning. Used towel in the bath, used towel on the floor, and the hot spring is still filled with hot water...... I had to called the front desk and ask them get me a room again..... Totally ruined my first day of vacation.
Chun Han
2021 年 12 月入住 1 晚