Wow!! The bed was very comfortable and brand new. It was on the firm side, but comfortable. Hriday was extremely helpful and accommodating!! No microwave, no coffee. The hotel was rundown, but they are remodeling it. The price is good. My 2nd room seemed like it hadn't been cleaned, dirty floors, a used washcloth in the shower, no bottom sheet on the bed although there was a matress cover. I am a long haul, female, truck driver, so I can put up with alot. The bed wins enough for me to come back for a couple more nights. Also the walls are worse than paper thin!!