The room was clean. Bed was comfortable as well. My only problem was strong perfume smell when you enter the rooms was just too strong. I'm sure is it was a carpet cleaning product. Hotel just need to take in account, that some people have allergies and should use a lighter scent. I still had a great stay and will return.
Utonda
2024 年 11 月入住 3 晚
4/10 很差
Edwin
2024年11月11日
不满意:清洁度、员工和服务、住宿条件和设施
I was originally booked and scheduled to arrive on 11-7-24 but because I booked an additional day 11-6-24 Expedia's price changed to 3 times what I was charged for my original booking. When I contacted the hotel directly they wanted to charge me even more $297 for the additional day. To make matters worse when I arrived there was only a single towel in the bathroom and no body wash in the Dove dispenser in the bathtub. When questioned about the difference in price I was told that's a corporate issue. Bait & Switch? No way to treat guests! New York pricing in Sumter, SC? I will follow-up my concerns with IHG and the attorney general. Holiday Inn Express Sumter is not a $300 per night Hotel.
Edwin
2024 年 11 月入住 3 晚
10/10 超赞
Christian
与配偶出行
2024年11月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy to find
Christian
2024 年 11 月入住 2 晚
10/10 超赞
Serah
2024年10月29日
Serah
2024 年 10 月入住 1 晚
10/10 超赞
Kamesha
与家人出行
2024年10月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love the fact that the staff exhibited hospitality and was very involved. The location is convenient and very accessible to my loved ones and shopping area.
Kamesha
2024 年 10 月入住 4 晚
6/10 一般
Tammy
与配偶出行
2024年10月23日
满意:清洁度、员工和服务、住宿条件和设施
The room and the staff were awesome. The breakfast buffet can’t be beat. The only issue was that the doors slam hard and one night I got almost no sleep. We were ground floor at the end of hall. Between people coming and going out the side door and the room doors slamming, not much rest. The traffic noise is pretty loud too. I would suggest installing the hinge that other hotels have on their doors. Unless you hold onto the door, it slams very hard
Tammy
2024 年 10 月入住 3 晚
10/10 超赞
Cassandra
与家人及幼儿出行
2024年10月23日
满意:服务设施,清洁度
I love this place, clean, friendly and the breakfast was delicious. Yes I will be staying here again.
Cassandra
2024 年 10 月入住 4 晚
10/10 超赞
Serah
2024年10月17日
Serah
2024 年 9 月入住 1 晚
8/10 还可以
Dean
商务旅客
2024年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and convenient
Dean
2024 年 10 月入住 1 晚
8/10 还可以
Brandon
与家人出行
2024年10月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient!
Brandon
2024 年 9 月入住 1 晚
6/10 一般
Mark
与家人出行
2024年10月7日
满意:清洁度、员工和服务、服务设施
Staff was friendly and check in was quick. Cleanliness not the best. Tub was dirty and had nonskid pad in tub that was halfway pull up, showing dirt underneath. Area around window was mildewed
Mark
2024 年 10 月入住 1 晚
10/10 超赞
Serah
2024年10月2日
满意:清洁度、员工和服务、住宿条件和设施
Serah
2024 年 9 月入住 1 晚
10/10 超赞
Linda
2024年10月1日
Linda
2024 年 9 月入住 1 晚
6/10 一般
Lisa
与配偶出行
2024年09月29日
满意:员工和服务
Very noisy. Smelled. Tub was dingy. Liked the remote blinds.
Lisa
2024 年 9 月入住 1 晚
10/10 超赞
Linda
2024年09月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the up keep of the property, and the friendly employees
Linda
2024 年 9 月入住 1 晚
10/10 超赞
Phyllis
与家人出行
2024年08月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was good as usual when staying at Holiday Inn. Jordan, our check-in person was friendly, efficient, and ready to help with questions. Breakfast was great with a very cheery helper (at 6:30). There were two big shipping containers out front which made going in and out a little more difficult, but they were undergoing refurbishing, which may explain that.
Phyllis
2024 年 8 月入住 1 晚
8/10 还可以
Martin
2024年08月22日
满意:清洁度、员工和服务、住宿条件和设施
Martin
2024 年 8 月入住 2 晚
8/10 还可以
Sudie
2024年08月20日
满意:清洁度、员工和服务、住宿条件和设施
Great staff, clean rooms &great breakfast. Just needed some of the amenities that were unavailable during construction
Sudie
2024 年 8 月入住 2 晚
2/10 糟糕
Hugues
2024年08月17日
不满意:清洁度、员工和服务、住宿条件和设施
Malpropre pipi de chien
Hugues
2024 年 8 月入住 1 晚
6/10 一般
natalia
与配偶出行
2024年08月13日
满意:员工和服务
不满意:住宿条件和设施,清洁度
The hotel was dirty. The carpets were disgusting especially in the elevator- not even vacuumed. Dirt on the floor. I saw a cockroach in the room. Couldn’t get out of there faster. Thanks god it was just one night.
natalia
2024 年 8 月入住 1 晚
2/10 糟糕
Candra
商务旅客
2024年08月12日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Mold and Mildew
The hotel was in a mess. There was piles of rubble at the service desk. The first room I was assigned… the mold and musk smell was too strong to breathe. I was given another room. It was much better. If I knew about the upgrades being done I would not have chosen this hotel.